Joseline Paniagua
Rio Rancho,New Mexico
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Receptionist
Aspire Public Schools
01.2012 - 01.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
CNA
AltaMed
06.2013 - 11.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Receptionist
Precision Crates
01.2017 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
CNA - CNA
Trinity Vocational School
Gardena06.2013
High School Diploma -
Alliance Collins Family College-Ready High School
06.2011
Skills
- Transit Planning
- Availability Record Keeping
- Batch Records
- Answering Phones
- Information Uploading
- Clerical Skills
- Telephone Skills
- Database Entry
Languages
Spanish
Full Professional
Timeline
Receptionist
Precision Crates
01.2017 - 12.2021
CNA
AltaMed
06.2013 - 11.2014
Receptionist
Aspire Public Schools
01.2012 - 01.2013
CNA - CNA
Trinity Vocational School
High School Diploma -
Alliance Collins Family College-Ready High School
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