Josell Martin
Rockford,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
20
20
years of professional experience
Work History
Scheduler Remote
Prestige Staffing (Piedmont)
Atlanta , GA
09.2023 - Current
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Worked collaboratively with other team members to meet departmental goals.
- Scheduled and confirmed appointments.
- Provided clear instructions to patients regarding their upcoming visits.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Routed calls and correspondence to appropriate medical staff.
Legal File Clerk
Heyl Royster
Rockford, IL
02.2022 - 09.2023
- Assisted legal staff with collation and organization of case documentation and administrative tasks.
- Developed organization systems for filing contracts, agreements, court documents, legal records, reports and agendas.
- Pulled files for staff, management and third-party requests.
- Retrieved requested files and delivered to appropriate personnel.
- Reviewed files to check for complete and accurate information.
- Updated daily logs for tracking file movements.
- Destroyed outdated and protected information in digital and physical formats.
- Scanned or read incoming materials to determine classification or filing.
- Placed materials into storage receptacles according to classification and identification information.
- Implemented new filing system and created updated forms.
Radiology Administrative Assistant
Mercy Health Hospital
Rockford, IL
07.2019 - 01.2022
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Managed incoming telephone calls, including taking messages and directing callers to personnel.
- Called patients to schedule multiple appointments, consistently double-checking information and availability.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Answered numerous daily phone calls to schedule appointments and address patient inquiries.
Surgery Scheduler
Surgical Associates of IL Mercy Health
Rockford, IL
11.2014 - 07.2019
- Worked with operating facilities to schedule procedures on behalf of 5 general surgeons.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Managed patient check-in and check-out procedures and processed payments.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Scheduled follow-up appointments as designated by physician.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
- Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
- Organized patient medical records and worked with insurance company representatives to obtain authorization.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
City Letter Carrier (transitional)
United States Post Office
Rockford, IL
05.2004 - 08.2012
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Used portable electronic scanner to track parcels and record tracking progress.
- Delivered various types of mail on routes according to strict timelines.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
Education
Certificate - Dental Assisting
Rock Valley College
Rockford, IL12.2013
High School Diploma -
East High School
Rockford, IL06.1994
Some College (No Degree) -
Educators of Beauty College of Cosmetology
Rockford, ILSome College (No Degree) -
Rockford Business College
Rockford, ILSkills
- People skills
- Team management
- PPE use
- Communication
- Computer skills
- Multitasking
Additional Information
Volunteer at Allen Chapel A.M.E. Church Nursery Coordinator, Book Store and Children's Church.
Timeline
Scheduler Remote
Prestige Staffing (Piedmont)
09.2023 - Current
Legal File Clerk
Heyl Royster
02.2022 - 09.2023
Radiology Administrative Assistant
Mercy Health Hospital
07.2019 - 01.2022
Surgery Scheduler
Surgical Associates of IL Mercy Health
11.2014 - 07.2019
City Letter Carrier (transitional)
United States Post Office
05.2004 - 08.2012
Certificate - Dental Assisting
Rock Valley College
High School Diploma -
East High School
Some College (No Degree) -
Educators of Beauty College of Cosmetology
Some College (No Degree) -
Rockford Business College
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