Jose Luis Alamo
Fontana,CA
Summary
A professional Automotive Service Technician with the desire, knowledge, and skills required to diagnose and repair malfunctionsin a complete mechanical or electrical system
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Mobile Technician
- On rotating schedule
- Performing services or repairs at guest's home or office.
Cook
Huntington Hospital
Pasadena, CA
09.2009 - Current
- Responsibilities include: Prepping, preparing and cooking hospital meals for patients, staff and the general public.
Shop Foreman
Endera Motors
Pomona
04 2021 - Current
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Managed staff hiring, training and supervision.
- Coordinated project workflows for departments.
- Used hand and power tools, equipment, and instruments accurately.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of 12 technicians and shop professionals.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Kept accurate and detailed records of personnel progress and productivity.
- Cultivated professional working relationships with peers and supervisors.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Helped fellow team members on diagnosing problems
Technician/Manager
Elite Automotive
Pasadena, CA
12.2013 - 09.2017
- Bumper to bumper service on a wide range of makes and models, working directly with customers to ensure all issues are tend to and resolved, oversee all mechanics, road testing and order accurate amounts of parts and supplies to maintain a necessary inventory.
Technician
LTS Mastertech
Pasadena, CA
09.2010 - 07.2013
- Bumper to bumper services on all makes and models, oil changes, brakes removal and replacement, transmission services and axel services.
Technician
Longo Lexus
El Monte, CA
08.2007 - 09.2009
- Include: Diagnosed, repaired and serviced vehicles in a safe, timely and professional manner
- Team leader of express team which included quality control, recalls, and safety inspections
- Personally, would road test with guest to diagnose issues.
Apprentice/Assistant Technician
Fast Auto Works
Arcadia, CA
07.2006 - 12.2006
- Responsibilities include: Becoming knowledgeable in servicing in all makes and models of cars
- Learning under an expert technician in oil changes, diagnosing and providing customer service to make customers feel comfortable in the service that we were providing.
Service Technician/Lead
Tesla, Inc
Pomona, CA
04 2017 - 03 2021
- Duties include: High voltage repairs, light/heavy diagnosis, vehicle servicing and inspections, technician coaching/training,team leader, virtual service technician, remote diagnosis on CAN issues and over the air diagnosis.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Education
Diploma - Automotive Technology
Universal Technical Institute (UTI)
Rancho Cucamonga, CA2005
Pasadena High School
Pasadena, CA2001
Automotive Technology
Pasadena City College
Pasadena, CA02.2009
T10 Program - Automotive
Citrus College
Glendora05.2011
Skills
- Asisted Tesla Freemont Factory on the model 3 line and model X line
- Trained Ohio employees on the EV lined assisted them on bringing up the manufacture bring up
- Well versed with electric vehicle service, diagnosis vehicle maintance and other electrical safety principal and practices for the work place
- Very knowladgeable in various electric vehicle components able to solve problems as they occur with patience
- Proficient in using various tools and soft ware to diagnose via vehicle communication net workCAN logging and decoding tool(bustmaster PCAN viewer) Dewsoft(for sensor meausuring XYZ), and Raptor tool for testing and programing
- Peak(read CAN) Analyzed Mechanical, Thermal, and Electrical systems using 3D solid modeling CAD programs such as Solidworks and eDrawings
- Perform heavy diagnosis on CAN
Accomplishments
- CERTIFICATIONS:
- Certification from Bank of America
- Certified ALLDATA Automotive Information Specialist
- Certified Ford Technical Customer Handling
- Automotive Service Excellence (ASE) Certification in:
- A1, A2, A3, A4, A5, A7, A8
- Lexus Automotive certification
- Tesla H.V. system service, penthouse contactor, on board charger, charge port, H.V. battery
- High voltage battery discharge
- Vehicle diagnostic certification, infotainment, Driver Assist System chasis and thermal
Certification
- Fork lift Certification
- CPR/ First Aid Certification
Timeline
Technician/Manager
Elite Automotive
12.2013 - 09.2017
Technician
LTS Mastertech
09.2010 - 07.2013
Cook
Huntington Hospital
09.2009 - Current
Technician
Longo Lexus
08.2007 - 09.2009
Apprentice/Assistant Technician
Fast Auto Works
07.2006 - 12.2006
Diploma - Automotive Technology
Universal Technical Institute (UTI)
Pasadena High School
Automotive Technology
Pasadena City College
T10 Program - Automotive
Citrus College
Mobile Technician
Shop Foreman
Endera Motors
04 2021 - Current
Service Technician/Lead
Tesla, Inc
04 2017 - 03 2021