Jose Luis Robles
Albuquerque, NM,NM
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Walmart
Albuquerque, NM
07.2023 - Current
- Collaborated with team members to enhance customer service experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Operated cash register to record transactions accurately and efficiently.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
Education
High School Diploma -
Highland High School
Albuquerque, NMSkills
- Point of sale
- Cash management
- Basic math
- Attention to detail
- Customer relations
- Problem-solving
- Adaptability
- Phone etiquette
- Patience and composure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Walmart
07.2023 - Current
High School Diploma -
Highland High School