Joselyn Carrillo-Gonzalez
El Paso,TX
Summary
Dynamic and detail-oriented professional with experience at Southwest Key Program, excelling in crisis intervention and medication administration. Proven ability to collaborate effectively in diverse teams, delivering exceptional customer service while maintaining organization and professionalism. Skilled in Microsoft Excel and adept at problem-solving, consistently achieving performance goals.
Overview
5
5
years of professional experience
Work History
Youth Care Worker
Southwest Key Program
06.2021 - 03.2025
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Ensured proper medication administration for individuals under my care according to doctors'' orders.
- Substituted in absence of teachers during school hours.
- Maintained accurate case records, ensuring compliance with organizational policies and state regulations.
Retail Sales Associate/ Cashier
Mid-west Textile
08.2020 - 06.2021
- Assisted customers by answering questions and fulfilling requests.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
Education
BBA - Finance
The University of Texas At El Paso
El Paso, TX12-2018
Associate of Arts - Busisnes
El Paso Community College
El Paso, TX12-2015
Skills
- Superior attention to detail
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Multitasking
- Microsoft Excel
- Organization skills
- Adaptability and flexibility
- Effective communication
- Active listening
- Professionalism
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Youth Care Worker
Southwest Key Program
06.2021 - 03.2025
Retail Sales Associate/ Cashier
Mid-west Textile
08.2020 - 06.2021
BBA - Finance
The University of Texas At El Paso
Associate of Arts - Busisnes
El Paso Community College
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