Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joselyn Chappee

Alton,IL

Summary

Dynamic and results-driven professional with experience at McDonald's and Sephora, excelling in customer service excellence and time management. Proven ability to enhance customer satisfaction and boost sales through effective upselling techniques. Quick learner with strong analytical problem-solving skills, dedicated to delivering exceptional service and fostering client relationships.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
05.2024 - 08.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Beauty Advisor

Sephora
10.2024 - 07.2025
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Education

High School Diploma -

Alton High School
Alton, IL
05.2025

Skills

    Quick learner

    Analytical problem solving

    Customer service excellence

    Time Management Skills

Accomplishments

• First Place in Digitally Altered Photography in the Gutenberg Photography Competition

• Competed and placed in SISPA Journalism Competitions

Timeline

Beauty Advisor

Sephora
10.2024 - 07.2025

Crew Member

McDonald's
05.2024 - 08.2025

High School Diploma -

Alton High School

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