Joselyn Estrada
Dallas,TX
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Cleaner
Jk Cleaning Services Denver
04.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cosmetologist
Home Business
08.2019 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Kitchen Staff Member
SUBWAY®Restaurants
04.2021 - 08.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Learned other teammates' work tasks to train as backup.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Cosmetology Student
Skyline Raider Beauty Bar
08.2019 - 09.2021
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
- Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
- Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
Education
High School Diploma -
Skyline High School
Dallas, TXAssociate of Arts - Business Administration
Richland College
Dallas, TX05.2025
Skills
Cleaning and sanitizing
Sweeping and Mopping
Housekeeping
Customer Service
Reliability and punctuality
Social skills
Friendly Communication
Active Listening
Food Preparation
Safe Food Handling
Workstation setup
Supply Restocking
Ingredient assembly
Team Collaboration
Exceptional customer service
Guest Engagement
Cash Handling
Professional Appearance
Hospitality service expertise
Menu Memorization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaner
Jk Cleaning Services Denver
04.2024 - Current
Kitchen Staff Member
SUBWAY®Restaurants
04.2021 - 08.2023
Cosmetologist
Home Business
08.2019 - Current
Cosmetology Student
Skyline Raider Beauty Bar
08.2019 - 09.2021
High School Diploma -
Skyline High School
Associate of Arts - Business Administration
Richland College