Joselyn Garza
Portillos
Dallas,TX
2
years of professional experience
Energetic personality with experience in customer service and food delivery. Known for flexibility and strong communication skills, successfully managing high-pressure situations while maintaining quality and efficiency. Eager to contribute to team success.
Work History
Team Member
1 Year 2 Months- Assisted in training new staff on operational procedures and customer service standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Food Runner
3 Months- Delivered food orders promptly to ensure customer satisfaction and enhance dining experience.
- Adapted quickly to changing demands during peak hours, demonstrating flexibility in a fast-paced environment.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Crew Member
11 Months- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team members to ensure efficient order preparation.
- Operated kitchen equipment and maintained food safety standards.
- Managed cash register transactions accurately and efficiently.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
- Completed AP course in Physics 1, English Language and Composition, Macroeconomics, and Statistics.
- 4.35 Weighted GPA
- Ranked in Top 2% of class (8/557)
- summa cum laude graduate
Associate of Science
Skills
Customer service
Money handling
Product knowledge
Food safety
Teamwork and collaboration
Flexible schedule
Adaptability
Timeline
Team Member
Portillos
08.2025 - CurrentRead More
Food Runner
Chicken 'N Pickle
04.2025 - 07.2025Read More
Crew Member
Wendys Fast Food
05.2024 - 04.2025Read More
Grand Prairie High School
High School Diploma
Read More
Dallas College
Associate of Science
Read More