Joselyn Hawkins
Summary
Ambitious and dedicated, I am an eighteen-year-old with a strong work ethic and a deep passion for the health/medical field. Inspired by my mother's work in the industry, I decided to pursue her education in college. With a natural inclination towards organization and dependability, I have proven myself capable of effectively managing multiple priorities while maintaining a positive attitude. Always willing to take on additional responsibilities to contribute to the team's success, her true drive comes from bringing happiness to those in need. Supporting and being there for someone during their time of need brings warmth to my heart.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
ATC
09.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
Crew Member
McDonald's
11.2022 - 08.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Personal Babysitter
Tanya Mckinnie
05.2020 - 11.2022
- Assisting and providing healthcare to a child
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Managed multiple responsibilities simultaneously; prioritizing tasks efficiently without compromising quality of care provided.
- Supported children''s emotional growth through compassionate listening and conflict resolution strategies.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Amusement Attendant
Splish splash
08.2022 - 09.2022
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Streamlined check-in process, reducing wait times and elevating guest satisfaction.
Education
Bachelor of Science - Public Health
SUNY Old Westbury College
Old Westbury, NY06-2028
High School Diploma -
William Floyd High School
Mastic Beach, NY11-2025
Skills
- First aid and safety
- Behavior redirection
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Personal care assistance
- First-aid and CPR
- Healthcare
- Community activities
- Certified in CPR/AED
- Client satisfaction
- Multitasking
- Emotional Support
- Health Education
- Cooking and meal preparation
References
- Tonya Mckinnie, 843-847-8950, Supervised me
- Francesca Mastdonardi, 631-727-3600, Mentored me
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
ATC
09.2024 - Current
Crew Member
McDonald's
11.2022 - 08.2025
Amusement Attendant
Splish splash
08.2022 - 09.2022
Personal Babysitter
Tanya Mckinnie
05.2020 - 11.2022
Bachelor of Science - Public Health
SUNY Old Westbury College
High School Diploma -
William Floyd High School
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