JOSELYN LEON-MOCTEZUMA
Napa,CA
Overview
6
6
years of professional experience
Work History
Server/Hostess
Trancas steakhouse
06.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Grace's Table
06.2021 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
AMCA Certified - Medical Assisting
Vallejo Adult School
Vallejo, CA04.2024
High school diploma -
Napa High School
06.2020
Skills
- Bilingual English and English
- HIPAA Compliance
- CPR Certified
- Restaurant Experience
- Food Service
- Hospitality
- Customer service
- Patient Scheduling
- Medical terminology knowledge
- Vital Sign Monitoring
- Cash Handling
- Phlebotomy Techniques
- Immunization Administration
- Specimens collection and processing
- Compassionate caregiver
- Sterilization techniques
- Medical Billing
- Knowledge of EKG rhythm interpretation
- Sterile technique
- Reliable team player
- Medical Terminology
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Hostess
Grace's Table
06.2021 - 01.2023
Server/Hostess
Trancas steakhouse
06.2018 - Current
AMCA Certified - Medical Assisting
Vallejo Adult School
High school diploma -
Napa High School