Joselyn Rosales
Long Beach,CA
Summary
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions.
Overview
2
2
years of professional experience
Work History
Cafe Associate
Sam's Club
05.2024 - Current
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Cashier/Help
Nelson's Tacos
05.2023 - 11.2023
- As a cashier/help I was responsible for ensuring our customers have a positive shopping experience
- Receive and sort merchandise
- Efficiently following all company best practice standards as outlined in all work centers, always maintains a clean work area, and ensures proper merchandise presentation
- Following safety practices and company policy in completing day to day operations
- Performed tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end
- Maintain accurate delivery logs
- Unload product and arrange food/drinks in an appealing manner
- Strategically load and deliver orders for maximum efficiency and timeliness
Cashier
Burger King
01.2023 - 05.2023
- Responsible for cash transactions with daily and monthly parking customers
- Greeting and approaching Burger King customers in a friendly, professional manner
- Communicates to assist guests with their questions, problems, and concerns; relays information to shift or Operations Manager as necessary
- Responsible for providing excellent customer service
- Following all company procedures and complies with all safety regulations
- Matching visitor tickets to parking rate schedule; collecting proper payment from visitors and distributes correct change
- Completing lost ticket forms when original tickets cannot be located
- Completing daily reconciliation of receipts, cash, and charges; accurately accounts for all funds within cashier drawer
- Maintaining a clean, orderly, and safe work area in and around the cashier's booth
- Additionally, answering telephone calls in a prompt and courteous manner
Education
High School -
Buena Vista High School
Lakewood, CA06.2024
Skills
- Customer Service
- Microsoft Office
- Fast Learner
- Effective Time Management
- Adaptability
- Communication Skills
- Safety and Compliance Standards
- Reliable
- Positive Work Ethic
- Integrity
- Organizational Skills
Personal Information
Title: Retail Cashier
Hobbies and Interests
- Reading
- Shopping
- Spending time with family
Languages
Spanish
Native or Bilingual
Timeline
Cafe Associate
Sam's Club
05.2024 - Current
Cashier/Help
Nelson's Tacos
05.2023 - 11.2023
Cashier
Burger King
01.2023 - 05.2023
High School -
Buena Vista High School