Joselyne Montes
Moreno Valley,CA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Gameday Men's Health
03.2025 - Current
- Assisted in patient intake procedures, ensuring accurate documentation and data entry.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Oversaw in-office laboratory functions, maintaining compliance with safety and quality standards.
- Created and implemented social media campaigns, increasing patient engagement and clinic visibility.
Server
Red Robin Gourmet Burgers
07.2022 - Current
- Take food and drink orders
- Deliver a memorable dining experience by resolving customer complaints promptly
- Memorized and stayed up to date with menu items to make recommendations.
- Active food certificate and beverage service training.
Medical Assistant
Advanced Metabolic Care + Research
11.2018 - 03.2022
- Efficient on scheduling with EClinical EMR system and ensuring video conference appointments run smoothly.
- Sent electronic prescriptions as well as called in verbal prescriptions.
- Participated in Arkray Research Study.
Medical Assistant
Total Care Family Medicine
08.2018 - 09.2018
- Performed vitals, drew blood, performed EKG's, various lab tests, and injections
- Efficient filing, charting, and documenting
- Assisted doctor with examinations and procedures
- Billing and coding via the computer's internet, created referrals, appointment scheduling, took incoming calls and messages while running front desk
- Rated "Excellence" in clinical and professional skills.
Assistant Manager
Mobil
10.2015 - 05.2017
- Instruct staff on how to handle difficult and complicated sales.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
Education
Associates of Science - Medical Assisting
San Joaquin Valley College
Temecula, CA09.2018
Skills
- Bilingual (Spanish)
- Excellent people skills and thrive on helping to solve problems
- Superb communication skills, verbal and written
- Strong attention to detail and proficient at running and handling office equipment
- Good filing, charting, documenting and organizational skills, along with other office requirements
- CPR and First Aid certified, experienced in the ability to assist residents and clients with activities of daily living
- Experienced in blood drawing, performing lab tests, EKG's, assisting nurses and doctors, taking vitals, and giving injections
- Efficient in billing and coding, and excellent computer skills
Timeline
Medical Assistant
Gameday Men's Health
03.2025 - Current
Server
Red Robin Gourmet Burgers
07.2022 - Current
Medical Assistant
Advanced Metabolic Care + Research
11.2018 - 03.2022
Medical Assistant
Total Care Family Medicine
08.2018 - 09.2018
Assistant Manager
Mobil
10.2015 - 05.2017
Associates of Science - Medical Assisting
San Joaquin Valley College