Summary
Education
Skills
Experience
Timeline
Generic

Joselyne Valdovinos Ceja

Los Angeles,CA

Summary

A bilingual logistics professional with 5+ years of experience across control tower coordination, key account management, and warehouse operations. Skilled in optimizing cost-effective, time-efficient shipping solutions, resolving shipment exceptions, and coordinating carrier and cross-functional partners to meet service-level commitments. Proven track record managing shipment flow across all 50 states and Canada, with specialized expertise in last-mile delivery and domestic outbound logistics. Seeking to bring hands-on logistics coordination and account management expertise to a Senior Logistics Specialist role.

Education

Customer Service

Santiago Canyon College
Orange, CA
12.2013

High School Diploma -

Katella High School
Anaheim, CA
06.2013

Skills

  • Multitasking
  • Bilingual
  • Prioritization
  • Decision making
  • Geographic knowledge of all California, Arizona, Nevada, Utah
  • Logistics coordination
  • Control tower operations
  • Key account management
  • Shipment exceptions resolutions
  • Good carrier/ partner relations
  • Professional email communication
  • Attention to detail
  • Adaptability
  • Composure under pressure

Experience

Operations Specialist - Domestic Outbound

April 2026- Present

Expert Transportation

Whittier, CA

Serve as the primary point of contact for drivers, clients, and internal teams during live operations.

Oversee domestic outbound logistics operations, coordinating scheduling and routing to ensure on-time completion of pickups and deliveries.

Partner with safety and maintenance teams to resolve equipment issues quickly, minimizing disruption to outbound flow.

Maintain detailed digital logs of routes, vehicle maintenance requests, and incident reports in accordance to DOT regulations.

Logistics Coordinator February 2025- April 2026

Orange Courier - La Mirada, CA

Coordinated multi-state transportation logistics across Califoria, Arizona, Nevada, and Utah, supporting a range of vehicle classes and shipment types

Managed routing and scheduling to ensure timely, cost-effective delivery execution.

Direct daily dispatch operations for a fleet of 30 vehicles, ensuring timely delivery and optimal route efficiency.

Monitor driver schedules, real-time traffic updates, and service disruptions to adjust routes proactively.

Control Tower Lead January 2023 - February 2025

SEKO Logistics - Carson CA

Led control tower coordination for key accounts, optimizing cost-effective and time-efficient shipping solutions throughout the United States and Canada

Directed coordination of 150+ daily shipments across all 50 states, ensuring timely delivery and specializing in last-mile logistics. Served as the primary escalation point for shipment issues, partnering with carriers and internal teams to drive fast, effective resolution,

Monitored shipment status and account performance metrics, proactively flagging risks to on-time delivery before they impacted service levels.

Logistics Specialist

March 2021 - January 2023

SEKO Logistics - Carson CA

Coordinated day-to-day logistics operations supporting key account shipments across the United States, Tracked and resolved shipment exceptions to maintain service-level commitments and customer satisfaction Partnered with carriers and cross-functional teams to streamline transportation workflows and reduce delays Maintained accurate shipment records and communicated status updates to internal stakeholders and account partners.

Warehouse Lead

February 2019- March 2021

SEKO Logistic Compton CA

Led warehouse operations,overseeing 10+ warehouse associates with receiving, inventory accuracy, and outbound shipment preparation.

Supervised warehouse associates and daily workflow to consistently meet shipping deadlines. Maintained inventory organization and coordinated closely with logistics and dispatch teams to support smooth outbound flow.

Timeline

High School Diploma -

Katella High School

Customer Service

Santiago Canyon College
Joselyne Valdovinos Ceja