Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joselyn M Villarreal

Chula Vista,CA

Summary

Team-oriented and customer-centered Server with passion for food service industry. Works well in large teams or in small groups for private events.

Overview

16
16
years of professional experience

Work History

Banquet Server

Hilton Bayfront San Diego
San Diego, CA
08.2008 - Current
  • Assist with the complete setup and breakdown of banquet events, for up to 2,500 guests.
  • Maintain a high level of cleanliness and awareness with sanitary practices.
  • Anticipate guests' needs, and exceed customer service expectations.
  • Maintain composure in a high-paced and dynamic environment.
  • Relay important information about orders, allergies, and special requests to the team leader.
  • Respond urgently and appropriately to any concerns.
  • Consistently uphold a polished and professional demeanor in workplace setting
  • Worked independently, with minimal supervision.

Clinic Director

ERx Group
San Diego, CA
08.2020 - 04.2022
  • Managed adherence to HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Enforced maintenance of a clean and organized work environment, and compliance with safety and sanitation regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care.
  • Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.

Education

Associate of Arts - Psychology

San Diego City College
San Diego, CA
05-2025

Associate of Science - Business Administration

San Diego City College
San Diego, CA
05-2011

Skills

  • Self-directed learning
  • Financial handling and reconciliation
  • Customer engagement
  • Reliability
  • Proactivity
  • Upselling proficiency
  • Guest experience ambassador
  • Time Management
  • Teamwork and Collaboration
  • Fluent in Spanish and English

References

References available upon request.

Timeline

Clinic Director

ERx Group
08.2020 - 04.2022

Banquet Server

Hilton Bayfront San Diego
08.2008 - Current

Associate of Arts - Psychology

San Diego City College

Associate of Science - Business Administration

San Diego City College

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Joselyn M Villarreal