Joselynn Desiree Smith
Mount Pleasant,TX
Summary
Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies. Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Java Jacks Coffee House
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista/Cashier
Hebrews Coffee
08.2022 - 06.2023
- This job is very fast pace and I learned to work in small spaces very efficiently while treating customers with the upmost respect
- In this job I played many roles such as handling money, leading my team, and problem solving
- I would do the weekly deposit and count the drawers and have a very good understanding of how to run a small business and how to handle the money.
Bookstore Associate
Northeast Texas Community College
06.2021 - 08.2022
- While working at the bookstore I learned to keep myself poised and professional while talking to customers
- I displayed the skills to decorate the store, tidy the space, and was the central cashier at the NTCC bookstore as a student associate.
Education
Bachelor of Science - Marketing
Stephen F Austin State University
Nacogdoches, TX05.2025
Associate's degree - General Studies
Northeast Texas Community College
Mount Pleasant, TX10.2023
Skills
- Trends Analysis
- Sales Transactions
- Proficient in Google Sheets
- Multitasking and Prioritization
- Retail Sales
- Microsoft Office
- Data Entry
- Pricing Strategies
- Interpersonal and Written Communication
- Public Speaking
- Staff Education and Training
Certification
- Certified in Microsoft Excel
- Certified in Powerpoint
Timeline
Barista
Java Jacks Coffee House
08.2023 - Current
Barista/Cashier
Hebrews Coffee
08.2022 - 06.2023
Bookstore Associate
Northeast Texas Community College
06.2021 - 08.2022
Bachelor of Science - Marketing
Stephen F Austin State University
Associate's degree - General Studies
Northeast Texas Community College
- Certified in Microsoft Excel
- Certified in Powerpoint
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