Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Cleaner Supervisor
Red Coat, Inc
Washington, DC
11.2005 - Current
Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
Organize regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
Work closely with management to develop strategies for improving cleaning services across the organization.
Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
Delivery Driver
V.I.P Corporation
Washington, DC
01.2012 - 06.2020
Transported and safely delivered items to prevent damage or loss.
Provided excellent customer service throughout the delivery process.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Analyzed customer address to determine best route for timely delivery.
Maintained cleanliness of vehicle interior and exterior.
Coordinated with restaurant staff on order accuracy and pickup times.
Maintained positive relationships with customers to promote further business opportunities.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Food Delivery Driver
Corner Bakery Cafe
Washington, DC
08.2008 - 12.2011
Ensured that the correct order was delivered to the customer.
Provided excellent customer service throughout the delivery process.
Carried food in insulated bags to maintain hot or cold temperature.
Followed all safety protocols while driving.
Loaded and unloaded delivery vehicles with food items.
Resolved customers' complaints regarding products or services.
Maintenance Crew Member
McDonald's Restaurant
Washington, DC
10.2005 - 08.2008
Performed routine maintenance and repair of buildings, grounds, and equipment.
Provided support to other crew members during large-scale maintenance tasks.
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Cleared walkways of snow and ice during winter months.
Electronic Gate Security Operations/Transportation Security Officer at Admiral/ Red Coat and Sunstates SecurityElectronic Gate Security Operations/Transportation Security Officer at Admiral/ Red Coat and Sunstates Security