Jose Manuel De los santos
Lawrence,MA
Summary
At Nasoya Food, I excelled as a Supervisor of Operations, leveraging my expertise in team leadership and quality assurance to enhance team performance and customer satisfaction. Through constructive feedback and effective communication, I fostered a positive environment, emphasizing accountability and driving significant improvements without compromising work quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Nasoya Food
07.2022 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
High School Diploma -
High
Dominican Republic07-2020
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Quality assurance
Certification
- OSHA Certified
- Forklift Certification
- [State] Driver's License
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Supervisor of Operations
Nasoya Food
07.2022 - Current
High School Diploma -
High
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