Josemanuel Lepe
Elk Grove,CA
Summary
Developed strong customer service skills through plenty of student internships and always willing to face any challenge with a positive attitude
Overview
9
9
years of professional experience
Work History
Teller
Wells Fargo
06.2021 - Current
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Retail Store Associate
Shop Heroic Wholesale
01.2020 - 03.2021
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped maintain effective communication between team members and store management, promoting a cohesive work environment.
Receptionist/ Student Intern
Lotus Sacramento
08.2018 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Office Assistant/Student Intern
Dignity Health
08.2016 - 06.2017
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Receptionist/ Student Intern
Sierra Forever Families
08.2015 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Exercise Science
Sacramento State
Sacramento, CA12-2024
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Bilingual fluency- English and Spanish
- Friendly
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Teller
Wells Fargo
06.2021 - Current
Retail Store Associate
Shop Heroic Wholesale
01.2020 - 03.2021
Receptionist/ Student Intern
Lotus Sacramento
08.2018 - 06.2019
Office Assistant/Student Intern
Dignity Health
08.2016 - 06.2017
Receptionist/ Student Intern
Sierra Forever Families
08.2015 - 06.2016
Bachelor of Science - Exercise Science
Sacramento State