Josemanuel Nava
Ft. Pierce,FL
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Crew Manager
Burger King
Ft. Pierce, FL
04.2019 - Current
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Boosted productivity by setting clear goals and expectations for each crew member.
- Established positive relationships with clients, fostering long-term partnerships for future projects.
- Led successful projects by effectively delegating tasks according to individual strengths and expertise.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Streamlined inventory management processes, reducing waste while maintaining optimal stock levels for essential supplies at all times.
- Enhanced team performance with regular training sessions and evaluations.
- Mentored new crew members, ensuring their smooth integration into the team and accelerating their learning process.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Improved crew efficiency by implementing streamlined workflows and processes.
- Increased customer satisfaction through effective communication and timely resolution of issues.
- Fostered an atmosphere of open communication among the team members, enabling them to share ideas freely and contribute effectively towards collective objectives.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
Lincoln Park Academy
Ft. Pierce, FLSkills
- Crew Leadership
- Worker Training
- Technical knowledge
- Safety Monitoring
- Preventive Maintenance
- Dress Code Enforcement
- Performance Tracking
- Problem-Solving
- Team Leadership
- Money Handling
- Safe Food Handling
- Calm and Pleasant Demeanor
- Employee Supervision
- Supply Ordering and Management
- Monitoring Food Preparation
- Conflict Resolution
- Kitchen equipment operation and maintenance
- Food plating and presentation
- Inventory Management
- Customer Retention
- Anticipating Problems
- Sanitation
- Kitchen staff coordination
- Inventory Management Software
Languages
Spanish
Native or Bilingual
Timeline
Crew Manager
Burger King
04.2019 - Current
Lincoln Park Academy