JOSE MIGUEL RAMIREZ
Spring Valley,CA
Summary
Motivated CBP Officer with extensive experience at the Dept of Homeland Security, excelling in immigration law enforcement and document validation. Proven ability to enhance traveler processing efficiency while maintaining strict adherence to protocols. Bilingual communicator skilled in conflict resolution, fostering compliance, and mentoring peers to uphold integrity and safety in high-pressure environments.
Overview
22
22
years of professional experience
Work History
CBP Deferred Inspections Officer
Department of Homeland Security
08.2022 - Current
- Responsible for correcting I-94 errors made at time of entry at different ports of entry throughout the United States.
- Assisted in obtaining judgement and conviction records for LPR's who may be subject to removal proceedings.
- I have been responsible for serving Notices to Appear to inadmissible non-citizens to initiate removal proceedings before an Immigration Judge.
- Responsible for completing the inspection process for non-citizens who at time of entry were not in possession of the necessary documentation to established admissibility and to complete inspection process.
CBP Special Cases Officer
Dept of Homeland Security
10.2018 - Current
- Achieved timely processing of traveler queues by balancing strict adherence to inspection protocols with efficiency measures during peak times.
- Maintained up-to-date knowledge of immigration laws, regulations, and procedures to ensure accurate enforcement actions were taken when necessary.
- Maintained accurate records of inspection activities, traveler information, and enforcement actions taken during the course of duty.
- Assisted in detaining individuals attempting to cross the border illegally through vigilant observation and quick response times.
- Provided guidance and mentoring to new CBP Officers, sharing expertise in inspection procedures, documentation evaluation, and problem-solving techniques.
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
- Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
- Completed extensive training programs in customs enforcement techniques to enhance overall effectiveness as a CBP Officer.
- Facilitated communication between CBP Officers and non-English speaking travelers using bilingual skills.
- Conducted interviews with travelers to determine admissibility into the United States based on immigration laws.
- Provided excellent customer service while handling sensitive situations involving distressed or uncooperative travelers.
Supervisory CBP Officer
Dept of Homeland Security
06.2018 - 10.2018
- Promoted an inclusive work environment through fostering open dialogue among team members from diverse backgrounds and experiences.
- Identified potential threats to public safety through careful analysis of traveler information, ensuring prompt action was taken when necessary.
- Led successful interdiction efforts through effective intelligence gathering, analysis, and collaboration with partner agencies.
- Maintained high standards of professionalism within the team by enforcing strict adherence to CBP policies and guidelines.
- Exercised sound judgment in high-pressure situations, ensuring the safety and security of officers, travelers, and facilities.
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
CBP Officer
US Dept of Homeland Security
10.2011 - 09.2018
- Managed high-pressure situations effectively by maintaining composure and utilizing problem-solving skills under stressful circumstances.
- Utilized advanced technology tools such as x-ray machines and radiation detectors for efficient detection of prohibited items or substances during inspections.
- Collaborated with fellow officers to maintain a safe and secure environment at the border checkpoint.
- Promoted teamwork among officers through open communication channels, regular briefings, and shared responsibility for maintaining an organized work environment at checkpoints.
- Provided excellent customer service while handling sensitive situations involving distressed or uncooperative travelers.
- Conducted interviews with travelers to determine admissibility into the United States based on immigration laws.
- Facilitated communication between CBP Officers and non-English speaking travelers using bilingual skills.
- Completed extensive training programs in customs enforcement techniques to enhance overall effectiveness as a CBP Officer.
ADMISSIBILITY ENFORCEMENT UNIT OFFICER
US CUSTOMS AND BORDER PROTECTION
06.2007 - 09.2011
- I was responsible for processing of Immigration adverse action cases for individuals that were found to be inadmissible to the US.
- Processed asylum, fraud, & smuggling cases
- Responsible for placing non-citizens in removal proceedings before an Immigration Judge.
- Processed Expedited Removals, visa cancellations, & visa waiver refusals.
- Worked in collaboration with outside agencies to processed Significant Public Interest Paroles.
- Contributed to a positive institutional culture through open communication, teamwork, and mutual respect among staff and the public.
CBP Officer
US Dept of Homeland Security
03.2003 - 05.2007
- Collected samples of import merchandise for additional testing, examination and appraisal.
- Detailed persons violating duly established laws and followed orders for further processing.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
- Prevented illegal trafficking of people and narcotics.
- Assisted in detaining individuals attempting to cross the border illegally through vigilant observation and quick response times.
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
Education
No Degree - General Studies
California State Polytechnic University, Pomona
Pomona, CACertificate of Technical Studies - BROADCASTING
SAN DIEGO SCHOOL OF BROADCASTING
SAN DIEGOCERTIFICATE - IMMIGRATION LAW
National Paralegal College
ONLINE07-2019
CERTIFICATE - Accounting And Finance
AMERICAN BUSINESS COLLEGE
SAN DIEGO11-2014
Skills
- Immigration law enforcement
- Document validation
- Inspection protocols
- Law enforcement collaboration
- Bilingual communication
- Problem solving
- Attention to detail
- Conflict resolution
- Time management
- Situational awareness
- Integrity and honesty
- Firearms proficiency
- Interrogation techniques
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
CBP Deferred Inspections Officer
Department of Homeland Security
08.2022 - Current
CBP Special Cases Officer
Dept of Homeland Security
10.2018 - Current
Supervisory CBP Officer
Dept of Homeland Security
06.2018 - 10.2018
CBP Officer
US Dept of Homeland Security
10.2011 - 09.2018
ADMISSIBILITY ENFORCEMENT UNIT OFFICER
US CUSTOMS AND BORDER PROTECTION
06.2007 - 09.2011
CBP Officer
US Dept of Homeland Security
03.2003 - 05.2007
No Degree - General Studies
California State Polytechnic University, Pomona
Certificate of Technical Studies - BROADCASTING
SAN DIEGO SCHOOL OF BROADCASTING
CERTIFICATE - IMMIGRATION LAW
National Paralegal College
CERTIFICATE - Accounting And Finance
AMERICAN BUSINESS COLLEGE
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