Jose Oscar Benitez Espinoza
Centreville,VA
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Technician
AMSI
2023.01 - 2026.02
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Air conditioning equipment maintenance.
- Air conditioning unit repairs.
- Troubleshooting air conditioning unit issues.
Warehouse Manager
A&E Plumbing
2015.12 - 2022.12
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Plumber's Assistant
Yorstowne Squars
2012.01 - 2014.06
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
- Increased client trust by providing clear explanations of repairs and installations, fostering positive relationships.
- Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
- Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
Project Manager
Carlos Home Repair
2002.02 - 2011.08
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
Education
HVAC - Certification
ABC-VA
Dulles, VA2025-02
High School Diploma -
Instituto Migueleno De Comercio
El Salvador, CA1995-12
Plumbing -
Centro De Capacitacion Profesional
Alexandria, VA2015-07
Skills
- Problem-solving
- Works Well Under Pressure
- Written/Verbal communication
- Customer service
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Resolved product issue through consumer testing.
Certification
- Certified Plumbing, A&E
- HVAC Training
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Technician
AMSI
2023.01 - 2026.02
Warehouse Manager
A&E Plumbing
2015.12 - 2022.12
Plumber's Assistant
Yorstowne Squars
2012.01 - 2014.06
Project Manager
Carlos Home Repair
2002.02 - 2011.08
HVAC - Certification
ABC-VA
High School Diploma -
Instituto Migueleno De Comercio
Plumbing -
Centro De Capacitacion Profesional