Joseph A Acosta
Community Support Worker
Albuquerque,NM
Summary
Experienced in providing compassionate, culturally responsive support to individuals of all ages, including youth, adults, and older adults. Skilled in active listening, crisis intervention, and individualized care planning across diverse settings such as correctional facilities, community-based programs, and clinic settings.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Community Support Worker
University of New Mexico Hospital
Albuquerque, New Mexico
09.2018 - Current
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility..
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
Community Support Coordinator
CLARO
Albuquerque, New Mexico
10.2021 - 02.2024
- Evaluated emerging trends in social services delivery, incorporating innovative approaches into existing programming when appropriate.
- Collaborated closely with fellow team members to ensure consistent communication, case management, and service delivery.
Youth Care Specialist 2
Children, Youth and Families Department
Albuquerque, New Mexico
05.2017 - 09.2018
- Collaborated with multidisciplinary teams to develop comprehensive care plans for each youth, promoting their overall wellbeing.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Correctional Officer
Children, Youth and Families Department
Albuquerque, New Mexico
11.2016 - 05.2017
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Program Manager
La Clinica De Familia Inc.
Las Cruces, New Mexico
09.2016 - 12.2016
- Oversaw daily operations of a residential treatment program serving 10–15 at-risk youth, ensuring safety, structure, and trauma-informed care
- Supervised and trained a team of 7 direct care staff, providing ongoing coaching, scheduling, and performance evaluations
Youth Care Specalist 1
Children, Youth and Families Department
Albuquerque, New Mexico
05.2015 - 08.2016
- Managed crisis situations effectively, deescalating conflicts and ensuring the safety of all involved parties.
- Organized recreational and cultural activities that promoted socialization, physical health, and personal growth among participating youths.
Residential Relief Specialist
Family, Youth and Families Department
Las Cruces , NM
05.2009 - 01.2012
- Provided direct supervision and care for male youth ages 12–17 in a structured group home setting, focusing on safety, behavioral support, and emotional well-being
- Filled in across shifts as needed, including overnights, weekends, and holidays, ensuring 24/7 coverage and continuity of care
Education
Master of Arts - Clinical Mental Health Counselor
New Mexico Highlands University
Las Vegas, NM 05.2001 -
Bachelor of Arts - Criminal Justice
New Mexico State University
Las Cruces, NM 05.2001 -
Skills
Individualized support
Social integration
Drug abuse prevention
Behavioral support
Substance abuse awareness
Client advocacy
Housing assistance
Community outreach
Mental health
Certification
Motivational Interviewing
Timeline
CPR
01-2025
Motivational Interviewing
01-2024
Opioid Use Disorder
02-2023
Crisis Intervention
02-2023
Cognitive Behavioral Therapy
01-2023
Community Support Coordinator
CLARO
10.2021 - 02.2024
Community Support Worker
University of New Mexico Hospital
09.2018 - Current
Youth Care Specialist 2
Children, Youth and Families Department
05.2017 - 09.2018
Correctional Officer
Children, Youth and Families Department
11.2016 - 05.2017
Program Manager
La Clinica De Familia Inc.
09.2016 - 12.2016
Youth Care Specalist 1
Children, Youth and Families Department
05.2015 - 08.2016
Residential Relief Specialist
Family, Youth and Families Department
05.2009 - 01.2012
Master of Arts - Clinical Mental Health Counselor
New Mexico Highlands University
05.2001 -
Bachelor of Arts - Criminal Justice
New Mexico State University
05.2001 -
Similar Profiles
Pia ValdezPia Valdez
PACU at University of New Mexico HospitalPACU at University of New Mexico Hospital
Sherri GuruleSherri Gurule
Certified Sterile Processing Technician at University of New Mexico HospitalCertified Sterile Processing Technician at University of New Mexico Hospital
DANNICA SAIZDANNICA SAIZ
Nurse Extern at University of New Mexico HospitalNurse Extern at University of New Mexico Hospital
Amanda C. ChavezAmanda C. Chavez
Senior Global Education Sales Executive at VMware, Inc.Senior Global Education Sales Executive at VMware, Inc.
Ekyla RayEkyla Ray
Family Caregiver at Always There Home CareFamily Caregiver at Always There Home Care