Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Joseph Abraham

5701 Capricorn Loop Killeen,TX

Summary

Proven track record in logistics and customer satisfaction, notably with Amazon, where I enhanced delivery efficiency and accuracy. Skilled in GPS route planning and advanced planning, I excel in safe driving and proactive problem-solving, significantly improving operational outcomes.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Amazon
Kent, WA
05.2024 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Delivery Driver

Bartell Distribution
DesMoines, WA
03.2024 - 05.2024

Delivery

  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Delivery Courier

Amazon
Sumner, WA
09.2023 - 02.2024
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.

Ramp Agent

Swissport
Honolulu, HI
04.2019 - 05.2020
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.

Ramp Agent

Swissport
SeaTac, WA
04.2012 - 04.2019
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.

Education

Engineering Mechanics

Job Corp
Maui Meadows, HI

Diploma - Engineering Mechanics

Kosrae A High School
Kosrae, Micronesia
05.1994

Skills

Current CDL license

Customer Response

Advanced planning

Route logs

Shipping and packaging

GPS and route planning

Logistics knowledge

Dry vans

Double-trailer driving experience

Equipment monitoring

Equipment operation

Vehicle inspections

Commercial driving

Safe driver training

Materials transport

Freight expertise

Auto delivery

Knowledge of state roads and highways

Timeline

Delivery Driver

Amazon
05.2024 - 08.2024

Delivery Driver

Bartell Distribution
03.2024 - 05.2024

Delivery Courier

Amazon
09.2023 - 02.2024

Ramp Agent

Swissport
04.2019 - 05.2020

Ramp Agent

Swissport
04.2012 - 04.2019

Engineering Mechanics

Job Corp

Diploma - Engineering Mechanics

Kosrae A High School
Joseph Abraham