Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Acevedo

Lake Worth,FL

Summary

A professional position that builds on my skills, knowledge and abilities. I have solid experience working in fast-paced environments and delivering high quality customer service. I am a responsible, hard worker who is technologically advanced, organized and able to work well under pressure. Cooperative team player with very good communications and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Delivery Driver

DoorDash
Lake Worth, FL
01.2024 - Current
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Transported and safely delivered items to prevent damage or loss.
  • Adhered to all applicable traffic laws while driving the delivery vehicle.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip

Server

Outback Steakhouse
Delray Beach, FL
11.2020 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees to perform duties.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.

Cashier

Blue Star Deli
Brooklyn, NY
01.2016 - 03.2020
  • Collected payments and provided correct change to customers
  • Ensured store cleanliness and organization
  • Stocked the refrigerator and swept and mopped the facility to assure cleanliness and safety
  • Delivered exceptional customer service
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Sales Associate/Cashier

American Eagle
New York, NY
11.2015 - 01.2016
  • Collected payments, provided change and organized clothing purchases into bags
  • Maintained the store to keep it neat and presentable
  • Folded and organized clothing
  • Assisted customers with their clothing selections
  • Signed up customers for store cards and credit cards

Sales Associate/Footwear Specialist

City Sports
New York, NY
03.2015 - 11.2015
  • Served customers with apparel choices and fit customers with shoes that met their preferences
  • Handled incoming merchandise and put clothing out on the sales floor
  • Folded and organized clothing and maintained the store to look presentable and inviting
  • Collected payments and provided change, placed purchases into bags

Sales Associate/Cashier

Adidas
Queens, NY
05.2014 - 01.2015
  • Maintained organized and visually appealing clothing displays
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Welcomed customers, offering assistance to help find store items.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Used suggestive selling techniques to promote add-on sales.

Cashier/Stock work

Key Food
Brooklyn, NY
10.2012 - 04.2014
  • Handled checkout procedures efficiently
  • Handled payment transactions efficiently
  • Delivered excellent customer support, assisting in item location
  • Ensured shelves were neatly stocked

Education

Bachelor's degree - Psychology

Hunter College
NYC
05.2020

Associate degree - Liberal Arts and General Studies

LaGuardia Community College
06.2015

Regent's Diploma -

Francis Lewis High School
Fresh Meadows
06.2013

Skills

  • Food Delivery
  • Payment Collection
  • Product Promotion
  • Guest Engagement
  • Safe Food Handling
  • Menu knowledge
  • Suggestive Selling
  • Strong Work Ethic
  • Professional Appearance
  • Positive and professional
  • Organized
  • Customer service
  • Teamwork

Timeline

Delivery Driver

DoorDash
01.2024 - Current

Server

Outback Steakhouse
11.2020 - 12.2023

Cashier

Blue Star Deli
01.2016 - 03.2020

Sales Associate/Cashier

American Eagle
11.2015 - 01.2016

Sales Associate/Footwear Specialist

City Sports
03.2015 - 11.2015

Sales Associate/Cashier

Adidas
05.2014 - 01.2015

Cashier/Stock work

Key Food
10.2012 - 04.2014

Bachelor's degree - Psychology

Hunter College

Associate degree - Liberal Arts and General Studies

LaGuardia Community College

Regent's Diploma -

Francis Lewis High School
Joseph Acevedo