Joseph aguirre
20340 Sherman St,TX
Summary
Dynamic professional with a proven track record in leadership and customer service, notably at Blue Collar Firearms. Excelled in fostering team collaboration and enhancing customer satisfaction, significantly improving sales through strategic initiatives. Skilled in problem-solving and maintaining attention to detail under pressure. Demonstrates a friendly, positive attitude alongside proficient inventory management abilities.
Overview
7
7
years of professional experience
Work History
Army Enlisted
Army
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Assistant Manager
Blue Collar Firearms
08.2021 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Gun Sales Man
Turners Outdoorsman
03.2019 - 08.2021
- Contributed to team sales goals by consistently meeting or exceeding personal targets.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Educated first-time buyers on firearm handling techniques, promoting responsible ownership practices.
- Established trust with clientele, fostering long-term relationships and repeat business.
- Increased sales by proactively engaging customers and showcasing firearm features.
- Coordinated special orders for hard-to-find items, enhancing customer satisfaction and loyalty.
- Conducted regular inventory checks to ensure proper stock levels and minimize discrepancies.
Amazon Associate
Amazon
04.2018 - 08.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
High School Diploma -
Redlands High School
Redlands, CA06-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Calm under pressure
Timeline
Army Enlisted
Army
01.2022 - Current
Assistant Manager
Blue Collar Firearms
08.2021 - 11.2022
Gun Sales Man
Turners Outdoorsman
03.2019 - 08.2021
Amazon Associate
Amazon
04.2018 - 08.2019
High School Diploma -
Redlands High School