Joseph Allender
Pikesville,Maryland
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents. Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response. Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
32
32
years of professional experience
Work History
Security Officer
Allied Universal Security Services
03.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Armed Security Officer Supervisor
Paragon Systems
05.2014 - 07.2017
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly. Supervised approximately 40 Officers per shift.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
- Collaborated with local law enforcement agencies for improved coordination during emergency situations.
- Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.
- Trained new hires on company protocols, use of equipment, and proper security techniques to ensure consistency in service delivery.
- Responded promptly to alarms or calls for assistance while adhering to established procedures for escalation as necessary.
- Instituted preventative maintenance programs for all security equipment, reducing downtime due to technical issues or malfunctions.
- Streamlined communication between security staff and other departments by establishing clear lines of responsibility and reporting structures.
- Maintained detailed records of daily activities, incident reports, and personnel information for accurate documentation purposes.
- Promoted safety awareness among staff through ongoing training sessions and educational materials on relevant topics such as workplace violence prevention or active shooter scenarios.
- Provided top-notch customer service, addressing concerns and inquiries from clients and visitors in a professional manner.
- Implemented effective crowd control measures during high-traffic events or emergencies without compromising overall safety objectives.
- Enhanced security measures by implementing thorough risk assessments and proactive surveillance strategies.
- Fostered a culture of preparedness among security team members by emphasizing the importance of ongoing training and development opportunities.
- Successfully prevented unauthorized access to sensitive areas through vigilant monitoring of perimeter fencing, access points, and CCTV systems.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Recorded daily security occurrences in site assignment log.
- Trained security workers on site-specified procedures.
Correctional Officer Lieutenant
Maryland Department of Corrections
01.1993 - 01.2013
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Streamlined daily operations, managing staff schedules and ensuring adequate coverage at all times. Supervised over 80 Officers total on shift daily.
- Mentored new correctional officers, providing guidance on best practices for maintaining safety and order within a challenging work environment.
- Demonstrated strong leadership skills while supervising officer teams responsible for maintaining order within assigned housing units or program areas.
- Contributed to overall facility success, serving as a key decision-maker on disciplinary actions involving inmates and staff members.
- Enhanced staff performance by providing ongoing training and professional development opportunities for correctional officers.
- Assisted in the development of policies and procedures to ensure consistency in facility operations and compliance with state regulations.
- Worked closely with mental health professionals to address the needs of inmates experiencing psychological distress, promoting a safe and supportive environment for recovery.
- Oversaw the timely completion of administrative tasks such as report writing, incident documentation, and record-keeping processes.
- Served as an effective liaison between correctional facility staff, outside agencies, and the general public, maintaining positive relationships that facilitated information sharing and collaborative problem-solving efforts.
- Improved facility safety by conducting regular security checks and addressing potential risks promptly.
- Consistently met or exceeded operational performance goals set forth by senior leadership, contributing to overall departmental success.
- Conducted thorough investigations into allegations of misconduct or policy violations within the facility, ensuring accountability at all levels.
- Facilitated open communication between unit leaders, promoting teamwork and information sharing among correctional staff members.
- Collaborated with other law enforcement agencies for successful coordination of inter-agency efforts to maintain public safety.
- Managed emergency situations effectively, implementing appropriate response measures to minimize risk and ensure the safety of all individuals involved.
- Maintained a secure environment by supervising the implementation of strict security protocols during inmate transportation and visitation sessions.
- Resolved issues and disputes between inmates professionally and respectfully.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Participated in development of correctional policies and procedures.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Firearms Instructor Instructor Supervised the training, care and use of firearms to Entry Level and Veteran Correctional Officers of the Baltimore/ Jessup Region.
- Defensive Tactics Instructor
Education
GED -
Carver Vocational Technical High School
Baltimore, MD04.1989
Skills
- Conflict de-escalation
- Weapons training
- Law enforcement background
- Firearms expert
- Active shooter training
- Defensive tactics training
- Report writing
Timeline
Security Officer
Allied Universal Security Services
03.2022 - Current
Armed Security Officer Supervisor
Paragon Systems
05.2014 - 07.2017
Correctional Officer Lieutenant
Maryland Department of Corrections
01.1993 - 01.2013
GED -
Carver Vocational Technical High School
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