Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Logistics Specialist
New Castle Building Products
11.2024 - Current
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Coordinated incoming and outgoing shipments to maintain schedules.
Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Branch Ambassador
Capital One Bank N.A
12.2023 - Current
Streamlined client onboarding process, resulting in improved client retention rates.
Improved customer satisfaction by providing personalized service and addressing concerns promptly.
Delivered exceptional customer service by identifying opportunities for cross-selling additional products and services based on client needs.
Coordinated community outreach events to strengthen the bank''s local presence, contributing to increased brand awareness.
Facilitated team communication to efficiently address client needs and resolve issues.
Developed innovative marketing strategies that attracted new clientele to the branch.
Engaged with customers to establish relationships.
Sales and Marketing Lead
Bozzuto
12.2022 - 11.2023
Developed strong partnerships with external vendors to optimize resource allocation for marketing initiatives.
Provided exceptional customer service, fostering long-term relationships with key clients and accounts.
Contributed significantly towards shaping company culture by actively participating in various team-building activities which boosted overall employee morale.
Conducted comprehensive market research to identify potential business opportunities and areas of growth.
Assistant Branch Manager, Operations
Enterprise Holdings
01.2021 - 12.2022
Assisted in the formulation of annual budgetary plans, ensuring that resource allocation decisions were made with an eye on maximizing overall branch profitability.
Implemented risk management strategies to minimize potential losses while maintaining strict compliance with regulations and policies.
Facilitated inter-departmental collaboration to optimize overall branch functionality and cohesion.
Developed comprehensive training programs for new hires to ensure smooth onboarding and consistent service quality.
Promoted a positive work environment through employee engagement activities and open communication channels.
Warehouse Logistics Manager
United States Marine Corps
02.2015 - 09.2020
Optimized storage layout for improved productivity and space utilization.
Analyzed labor requirements for peak seasons, adjusting staffing levels accordingly to meet increased demand without sacrificing service quality.
Improved efficiency by maintaining accurate inventory levels and timely fulfillment of orders.
Managed cross-functional teams, ensuring smooth coordination between warehouse operations, procurement, and shipping departments.
Conducted multiple shipments throughout the US and overseas via ground, air, and sea to support the unit
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.