Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joseph Alonso

Laguna Hills,CA

Summary

Team-player with strong multi-tasking skills, willingness to learn, and excellent communications skills. Eager to contribute to team success and achieve results. Ready to learn and advance in the industry with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Digital Services Specialist

Guardian.Services
01.2019 - 01.2025
  • Managed client accounts, providing personalized services tailored to customer needs
  • Designed products and upsell options to maximize value for clients.
  • Built strong client relationships

Live Chat and Customer Service Specialist

Sherpas of Destiny
01.2018 - 01.2020
  • Assisted with product recommendations and upselling of services
  • Processed customer requests, input data, and maintained accurate client records (Zendesk)
  • Handled general customer inquiries regarding our services.

Education

High School Diploma -

Laguna Beach High School
Laguna Beach
06-2019

Skills

  • Customer Support & Live Chat experience
  • Team-player & Work well under pressure
  • Data Entry & Account Management
  • Problem Solving & Client Relations
  • Excel and Google Sheet proficient
  • Sales experience

Languages

Spanish
Native or Bilingual

Timeline

Digital Services Specialist

Guardian.Services
01.2019 - 01.2025

Live Chat and Customer Service Specialist

Sherpas of Destiny
01.2018 - 01.2020

High School Diploma -

Laguna Beach High School

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