Joseph A. Lopez
MedSpeed
San Diego
7
years of professional experience
Motivated and detail-oriented Computer Science student with professional experience in logistics, customer service, and healthcare operations. Currently pursuing a Bachelor of Science in Computer Science at San Diego State University while working full-time in a fast-paced healthcare environment. Strong foundation in technology, problem-solving, and analytical thinking with a proven ability to learn new systems quickly. Seeking an opportunity to apply technical knowledge, troubleshooting skills, and customer-focused service in an Information Technology role.
Work History
Logistics Service Representative
4 Years 9 Months- Utilize route management software and mobile technology platforms to coordinate time-sensitive healthcare deliveries.
- Maintain accurate digital records and documentation while adhering to strict compliance and security requirements.
- Troubleshoot operational issues and resolve delivery challenges in high-pressure environments.
- Communicate effectively with healthcare professionals, patients, and internal teams to ensure service excellence.
- Demonstrate strong analytical and organizational skills while managing multiple priorities and deadlines.
Medical Courier
2 Years 7 Months- Managed time-critical transportation of medical supplies, laboratory specimens, and pharmaceuticals.
- Utilized tracking systems and digital communication tools to ensure accurate delivery and reporting.
- Developed strong problem-solving abilities by resolving route, scheduling, and customer service issues.
- Maintained confidentiality and security when handling sensitive healthcare information.
Education
Bachelor of Science - Computer Science
- Relevant Coursework:
- Data Structures and Algorithms
- Object-Oriented Programming
- Computer Systems
- Software Systems
- Advance Programing Languages
- Computer Networks
- Operating Systems
Associate Degree - History
High School Diploma
Skills
Operating Systems: Windows
macOS
Microsoft 365 Applications
Computer Hardware & Software Troubleshooting
Networking Fundamentals (TCP/IP
DNS
DHCP)
Programming Languages: Java
Python
C++
Database Concepts and SQL
Technical Documentation
Cybersecurity Fundamentals
Customer Service & End-User Support
Timeline
Logistics Service Representative
MedSpeed
09.2021 - CurrentRead More
Medical Courier
Messenger Company
01.2019 - 08.2021Read More
San Diego State University
Bachelor of Science from Computer Science
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Southwestern Community College
Associate Degree from History
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Sweetwater High School
High School Diploma
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