Court Manager & Cabana Boy
Sunny Atlantic Beach Club
08.2021 - 08.2022
- Clear communication with guests to understand and fulfill their needs
- Collaborating with other staff members to ensure a smooth guest experience
- Handling multiple requests and tasks simultaneously
- Providing excellent service to guests in a friendly and professional manner
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.