JOSEPH ANTHONY PEREZ
New York,NY
Summary
Polished and client-focused professional with experience delivering high-quality service in retail and hospitality environments. Known for creating elevated customer experiences through attentive service, strong communication, and a refined sense of presentation. Thrives in fast-paced, luxury-facing settings while maintaining composure, professionalism, and attention to detail. Passionate about fashion, brand storytelling, and exceeding client expectations.
Developed skills in fast-paced catering environment, focusing on efficient service and guest satisfaction. Demonstrated ability to work under pressure and adapt to changing situations. Looking to transition into new field, leveraging strong organizational and customer service skills.
Overview
2
2
years of professional experience
Work History
Catering Staff
01.2025
- - Provided high-level guest service in fast-paced event environments, ensuring seamless and elegant service delivery.
- - Maintained impeccable presentation standards in both service and appearance.
- - Collaborated with team members to execute events with precision and attention to detail.
Retail Associate
Macy’s
03.2024 - 06.2024
- - Delivered attentive, personalized service to a diverse clientele, ensuring a positive and memorable shopping experience.
- - Maintained elevated visual merchandising standards aligned with brand presentation guidelines.
- - Handled transactions with accuracy and professionalism while building rapport with customers.
- - Resolved client concerns with tact, reinforcing brand trust and satisfaction.
COVID Testing Site Staff
07.2022 - 09.2022
- - Managed high-volume client interactions while maintaining professionalism and composure.
- - Communicated clearly and effectively to guide individuals through processes.
- - Upheld strict standards and procedures in a fast-paced, high-responsibility environment.
Education
High School Diploma -
Bayside High School
Skills
- Luxury Client Experience & Personalized Service
- Visual Presentation & Brand Standards
- Relationship Building & Client Engagement
- Conflict Resolution with Discretion
- Team Collaboration in High-End Environments
- Strong Communication & Interpersonal Skills
- Adaptability & Poise Under Pressure
Timeline
Catering Staff
01.2025
Retail Associate
Macy’s
03.2024 - 06.2024
COVID Testing Site Staff
07.2022 - 09.2022
High School Diploma -
Bayside High School