Summary
Overview
Work History
Education
Skills
Certification
Assessments
Interests
Avid Ham Radio Operator
Timeline
Generic

Joseph Augustine

Professional Security Patrol Officer/Driver
Livonia,MI

Summary

Hardworking employee enthusiastic about learning the driving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

23
23
years of professional experience
7
7
Certifications

Work History

Expedite Driver/OO

Panther Premium Logistics
10.2023 - 4 2024
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • I have probably close to 300,000 miles mostly in a sprinter sized van.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Expedite Driver/Owner Operator

V3 Transportation
7 2023 - 10.2023
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Fleet Response Specialist

TaskUs
06.2022 - 07.2023
  • This was a Semi IT position, it kind of dealt with remote programming, sadly I cannot provide more information about this Job.

However,

  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Contracted Airport Security Screener

Hampton Security Group
05.2022 - 06.2022
  • I screened employees for anything prohibited by both TSA and the Airport Operator trough the employee security screening check point.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Coordinated with security personnel throughout facility radio or cellular phone communication, updating colleagues on situations requiring attention or action.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Supported management with incident reporting, documentation, and follow-up actions as needed for continuous improvement efforts.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Contributed to the overall safety of airport operations by promptly reporting any suspicious activities or behaviors observed during security screenings.
  • Collaborated with team members to ensure consistent implementation of airport security protocols and procedures.

Expedite Drive/Owner/Operator Truck Driver

Panther Premium Logistics
08.2021 - 03.2022
  • I drove expedited freight in the Box Truck I owned , all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Campus Safety Officer

Wayne County Community College District
02.2021 - 07.2021
  • I was a Campus Safety Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.

Security Officer

Allied Universal
12.2020 - 12.2020
  • I worked at Ford Motor Company's Wayne Michigan Assembly Plant.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Signed Semi's on and offsite

Security Officer

Securitas
10.2020 - 11.2020
  • I worked briefly as a Campus Safety Officer at Madonna University.
  • Patrolled and monitored premises in company vehicle, and on foot.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Expedite Driver Owner/Opperaor

Panther Premium Logistics
01.2019 - 10.2020
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Salesman/Officer Manager

Cars With A Past
07.2013 - 05.2020
  • I worked for my father at our Family owned used car lot.
  • It was unpaid
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Helped manage the office when Dad was away


Armed Security Officer

Prudential Security Services
09.2018 - 01.2019
  • With Prudential I was armed, I patrolled using company owned patrol vehicle.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Police Authority Officer

Wayne County Community College District Police Authority
09.2017 - 09.2018
  • I was a Police Authority Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.
  • Only Difference was I had arrest powers.

Campus Safety Officer

Wayne County Community College District
08.2016 - 07.2017
  • I was a Campus Safety Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.

Security Officer (Full-time)

Allied Barton Security Services
01.2016 - 08.2016
  • I was a gate control officer.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Self Employed

Uber And Lyft Ride Share Driver/ Owner Operator
05.2015 - 01.2016
  • I Drove people needing to get from point a to point b as a ride share driver.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.

Transportation Security Officer

Rick Husband International Airport
05.2012 - 07.2013
  • I screened passengers for anything prohibited by both TSA through passenger screening check point.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Coordinated with security personnel throughout facility via radio or in person device communication, updating colleagues on situations requiring attention or action.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
  • Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.

Transportation Security Officer

Transportation Security Administration
01.2007 - 06.2009
  • I screened passengers for anything prohibited by both TSA through passenger screening check point.

Salesman/Office Manager

Cars With A Past
06.2000 - 01.2007
  • I worked for my father at our Family owned used car lot.
  • It was unpaid
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Helped manage the office when Dad was away.

Education

High school diploma or GED - General Studies

Franklin High School Livonia

Skills

Armed Security

Certification

P.A. 330 Certificate, 05/01/18, 05/01/19, This Certificate Allows Me Arrest Authority Powers On Site and In Uniform I can also right tickets if put through ticket writing school.

Assessments

  • Interstate truck driving, Proficient, 05/01/24, Regulations and safe driving practices for long-distance trucking
  • Technical support: Customer situations, Proficient, 07/01/21, Responding to technical support situations with sensitivity
  • Automotive maintenance, Proficient, 05/01/24, Knowledge of vehicles, vehicle maintenance, and repairs
  • Security guard skills, Proficient, 05/01/22, Assessing risks, enforcing security standards, and handling complaints
  • Home health aide skills, Proficient, 05/01/24, Providing care to patients in a home setting
  • Customer service fit, Completed, 07/01/21, Measures the traits that are important for success for customer service roles
  • Sales skills, Proficient, 02/01/24, Influencing and negotiating with customers
  • Scheduling, Completed, 07/01/23, Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Attention to detail, Proficient, 03/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work style: Reliability, Proficient, 02/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Security guard skills, Proficient, 05/01/24, Assessing risks, enforcing security standards, and handling complaints

Interests

Ham Radio

Building Franken PC's

Avid Ham Radio Operator

 I love operating Radios weather it be a Am CB to a P-25 VHF or UHF radio that I programmed myself.

Timeline

Expedite Driver/OO

Panther Premium Logistics
10.2023 - 4 2024

Fleet Response Specialist

TaskUs
06.2022 - 07.2023

Contracted Airport Security Screener

Hampton Security Group
05.2022 - 06.2022

Expedite Drive/Owner/Operator Truck Driver

Panther Premium Logistics
08.2021 - 03.2022

Campus Safety Officer

Wayne County Community College District
02.2021 - 07.2021

Security Officer

Allied Universal
12.2020 - 12.2020

Security Officer

Securitas
10.2020 - 11.2020

Expedite Driver Owner/Opperaor

Panther Premium Logistics
01.2019 - 10.2020

Armed Security Officer

Prudential Security Services
09.2018 - 01.2019

Police Authority Officer

Wayne County Community College District Police Authority
09.2017 - 09.2018

Campus Safety Officer

Wayne County Community College District
08.2016 - 07.2017

Security Officer (Full-time)

Allied Barton Security Services
01.2016 - 08.2016

Self Employed

Uber And Lyft Ride Share Driver/ Owner Operator
05.2015 - 01.2016

Salesman/Officer Manager

Cars With A Past
07.2013 - 05.2020

Transportation Security Officer

Rick Husband International Airport
05.2012 - 07.2013

Transportation Security Officer

Transportation Security Administration
01.2007 - 06.2009

Salesman/Office Manager

Cars With A Past
06.2000 - 01.2007

Expedite Driver/Owner Operator

V3 Transportation
7 2023 - 10.2023

High school diploma or GED - General Studies

Franklin High School Livonia
P.A. 330 Certificate, 05/01/18, 05/01/19, This Certificate Allows Me Arrest Authority Powers On Site and In Uniform I can also right tickets if put through ticket writing school.
CDL, 11/01/20, 12/01/24, This Allows me to drive a tractor Trailer.
Firearms License
Driver's License
Air Brake Endorsement
Motorcycle License
CDL B
Joseph AugustineProfessional Security Patrol Officer/Driver