Summary
Overview
Work History
Education
Skills
Certification
Assessments
Interests
Avid Ham Radio Operator
Timeline
Generic

Joseph Augustine

Professional Security Patrol Officer/Driver
Livonia,MI

Summary

Hardworking employee enthusiastic about learning the driving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

23
23
years of professional experience
7
7
Certifications

Work History

Expedite Driver/OO

Panther Premium Logistics
10.2023 - 4 2024
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • I have probably close to 300,000 miles mostly in a sprinter sized van.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Expedite Driver/Owner Operator

V3 Transportation
7 2023 - 10.2023
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Fleet Response Specialist

TaskUs
06.2022 - 07.2023
  • This was a Semi IT position, it kind of dealt with remote programming, sadly I cannot provide more information about this Job.

However,

  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Contracted Airport Security Screener

Hampton Security Group
05.2022 - 06.2022
  • I screened employees for anything prohibited by both TSA and the Airport Operator trough the employee security screening check point.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Coordinated with security personnel throughout facility radio or cellular phone communication, updating colleagues on situations requiring attention or action.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Supported management with incident reporting, documentation, and follow-up actions as needed for continuous improvement efforts.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Contributed to the overall safety of airport operations by promptly reporting any suspicious activities or behaviors observed during security screenings.
  • Collaborated with team members to ensure consistent implementation of airport security protocols and procedures.

Expedite Drive/Owner/Operator Truck Driver

Panther Premium Logistics
08.2021 - 03.2022
  • I drove expedited freight in the Box Truck I owned , all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Campus Safety Officer

Wayne County Community College District
02.2021 - 07.2021
  • I was a Campus Safety Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.

Security Officer

Allied Universal
12.2020 - 12.2020
  • I worked at Ford Motor Company's Wayne Michigan Assembly Plant.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Signed Semi's on and offsite

Security Officer

Securitas
10.2020 - 11.2020
  • I worked briefly as a Campus Safety Officer at Madonna University.
  • Patrolled and monitored premises in company vehicle, and on foot.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Expedite Driver Owner/Opperaor

Panther Premium Logistics
01.2019 - 10.2020
  • I drove expedited freight in the cargo van I owned cargo van, all loads are over the road
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Salesman/Officer Manager

Cars With A Past
07.2013 - 05.2020
  • I worked for my father at our Family owned used car lot.
  • It was unpaid
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Helped manage the office when Dad was away

Armed Security Officer

Prudential Security Services
09.2018 - 01.2019
  • With Prudential I was armed, I patrolled using company owned patrol vehicle.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Police Authority Officer

Wayne County Community College District Police Authority
09.2017 - 09.2018
  • I was a Police Authority Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.
  • Only Difference was I had arrest powers.

Campus Safety Officer

Wayne County Community College District
08.2016 - 07.2017
  • I was a Campus Safety Officer at Wayne County Community College District.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
  • Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
  • Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
  • Checked vehicle equipment for proper functioning prior to use.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and class room or lecture hall locations.
  • Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.

Security Officer (Full-time)

Allied Barton Security Services
01.2016 - 08.2016
  • I was a gate control officer.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Self Employed

Uber And Lyft Ride Share Driver/ Owner Operator
05.2015 - 01.2016
  • I Drove people needing to get from point a to point b as a ride share driver.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.

Transportation Security Officer

Rick Husband International Airport
05.2012 - 07.2013
  • I screened passengers for anything prohibited by both TSA through passenger screening check point.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Coordinated with security personnel throughout facility via radio or in person device communication, updating colleagues on situations requiring attention or action.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Conducted random security sweeps throughout airport terminals to discourage illicit activity or potential threats.
  • Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
  • Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
  • Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
  • Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.

Transportation Security Officer

Transportation Security Administration
01.2007 - 06.2009
  • I screened passengers for anything prohibited by both TSA through passenger screening check point.

Salesman/Office Manager

Cars With A Past
06.2000 - 01.2007
  • I worked for my father at our Family owned used car lot.
  • It was unpaid
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Helped manage the office when Dad was away.

Education

High school diploma or GED - General Studies

Franklin High School Livonia

Skills

Armed Security

Loss Prevention

Surveillance

Delivery Driver Experience

Van Driver

Driving

Load & Unload

Box Truck

Manual transmission

Commercial Driving

Mechanical Knowledge

Customer service

Sales

Freight Experience

Computer Operation

Sales

Customer service

Freight

Security

Driving

Documentation review

Computer skills

Time management

Phone etiquette

Communication skills

Conflict management

Load & unload

Leadership

Certification

P.A. 330 Certificate, 05/01/18, 05/01/19, This Certificate Allows Me Arrest Authority Powers On Site and In Uniform I can also right tickets if put through ticket writing school.

Assessments

  • Interstate truck driving, Proficient, 05/01/24, Regulations and safe driving practices for long-distance trucking
  • Technical support: Customer situations, Proficient, 07/01/21, Responding to technical support situations with sensitivity
  • Automotive maintenance, Proficient, 05/01/24, Knowledge of vehicles, vehicle maintenance, and repairs
  • Security guard skills, Proficient, 05/01/22, Assessing risks, enforcing security standards, and handling complaints
  • Home health aide skills, Proficient, 05/01/24, Providing care to patients in a home setting
  • Customer service fit, Completed, 07/01/21, Measures the traits that are important for success for customer service roles
  • Sales skills, Proficient, 02/01/24, Influencing and negotiating with customers
  • Scheduling, Completed, 07/01/23, Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Attention to detail, Proficient, 03/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work style: Reliability, Proficient, 02/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Security guard skills, Proficient, 05/01/24, Assessing risks, enforcing security standards, and handling complaints

Interests

Ham Radio

Building Franken PC's

Avid Ham Radio Operator

 I love operating Radios weather it be a Am CB to a P-25 VHF or UHF radio that I programmed myself.

Timeline

Expedite Driver/OO

Panther Premium Logistics
10.2023 - 4 2024

Fleet Response Specialist

TaskUs
06.2022 - 07.2023

Contracted Airport Security Screener

Hampton Security Group
05.2022 - 06.2022

Expedite Drive/Owner/Operator Truck Driver

Panther Premium Logistics
08.2021 - 03.2022

Campus Safety Officer

Wayne County Community College District
02.2021 - 07.2021

Security Officer

Allied Universal
12.2020 - 12.2020

Security Officer

Securitas
10.2020 - 11.2020

Expedite Driver Owner/Opperaor

Panther Premium Logistics
01.2019 - 10.2020

Armed Security Officer

Prudential Security Services
09.2018 - 01.2019

Police Authority Officer

Wayne County Community College District Police Authority
09.2017 - 09.2018

Campus Safety Officer

Wayne County Community College District
08.2016 - 07.2017

Security Officer (Full-time)

Allied Barton Security Services
01.2016 - 08.2016

Self Employed

Uber And Lyft Ride Share Driver/ Owner Operator
05.2015 - 01.2016

Salesman/Officer Manager

Cars With A Past
07.2013 - 05.2020

Transportation Security Officer

Rick Husband International Airport
05.2012 - 07.2013

Transportation Security Officer

Transportation Security Administration
01.2007 - 06.2009

Salesman/Office Manager

Cars With A Past
06.2000 - 01.2007

Expedite Driver/Owner Operator

V3 Transportation
7 2023 - 10.2023

High school diploma or GED - General Studies

Franklin High School Livonia
Joseph AugustineProfessional Security Patrol Officer/Driver