Joseph Avalos
Brooklyn,NY
Summary
A highly driven professional in the service industry with a passion for ensuring a great guest experience that develops a loyal customer base. Demonstrated background in prioritizing tasks & meeting time sensitive deadlines. An excellent communicator who builds rapport with customers to uncover their wants and needs, present solutions, and resolve concerns.
Overview
1
1
Certification
11
11
years of professional experience
Work History
BOH/FOH Staff Member
Eataly Cafe Lexington
Manhattan, New York
2025.11 - Current
- Opening the Front of House.
- Serving food and beverages to patrons, enhancing customer dining experience.
- Prepared and packaged customer orders, ensuring accuracy and timely service.
- Received and checked quality of orders.
- Stocked shelves and store displays.
- Disposed of expired products to maintain inventory quality.
- Closed down kitchen, ensuring cleanliness and organization for next day's operations.
- Cleaned and Closed down FOH locking up the store.
- Assisting with placing product orders.
Dog Walker/Sitter
Prospect Bark Services
2025.03 - Current
- Delivered daily dog walking services, prioritizing safety and well-being of pets.
- Walked dogs on scheduled neighborhood routes for Prospect Bark Services clients.
- Monitored leash control and dog behavior during outdoor walks.
- Administered medications to pets during visits, supporting their health and care.
- Cleaned up waste and maintained public space cleanliness.
Breakfast/Event Chef
Collective Retreats
Manhattan, New York
2024.04 - 2026.06
- Created and executed a weekly rotating dessert menu.
- Created Pairings for service and events: Cheese, Charcuterie and Dessert boards.
- Executed food preparation on the line for service and events.
- Opened and prepared the line daily for service.
- Received and put away orders.
SERVER - FOH/BOH
S&P Lunch
2022.10 - 2024.02
- Executed opening and closing duties, maintaining a stocked, clean, and prepared line.
- Prepared meats, soups, and salads for service and events.
- Executed opening and closing duties, maintaining a stocked, clean, and prepared line.
FOH
Murrays Mac & Cheese
2021.02 - 2022.11
- Acted as key holder, opening and closing stores to maintain smooth operations and security.
- Took customer orders, ran orders from the kitchen, as well as managed delivery orders
- Recorded customer food orders at the counter, ran orders from the kitchen, as well as managed delivery orders
WAREHOUSE CUTTER / WRAPPER
Murray's Distribution Center
2020.04 - 2021.02
- Opened and prepared the cut room for the day to meet order demands and timely deliveries
- Executed order preparation by cutting and wrapping products, minimizing waste and ensuring quality for timely delivery.
- Ensured cleanliness and organization of workspace by adhering to safe food handling protocols and kitchen SOPs.
CHEESEMONGER / MELTS COUNTER / PREP COOK
Murray's Cheese Shop
2018.03 - 2020.04
- Processed customer transactions accurately as cashier, ensuring efficient checkout experience
- Ensured the station was ready for daily operations, ensuring the counter was ready for service and presentable.
- Provided assistance to customers with their orders in slicing, weighing & wrapping meats & cheeses
- Prepared food for the Deli/Melts Counter/Murrays Mac & Cheese & Cheese bar.
- Operated as a cashier, responsible for checking out customers and accurately handling cash/Card payments
CHOCOLATIER / PROMOTER
Elements Truffles
2017.09 - 2018.06
- Produced high quality chocolate bars, truffles, and cocoa, showcasing expert knowledge of ingredients and preparation.
- Drove business growth by going store-to-store to pitch products to owners and opening new accounts.
- Created engaging displays in stores and at events to enhance consumer interaction and product awareness.
- Coordinated in-store demonstrations and tastings to provide product samples and collect market feedback.
- Partnered with the marketing team on ad campaigns, focusing on targeted audiences with the greatest ROI.
PREP COOK / LINE COOK / DOUGH MAKER
Blast 825 Taproom
2016.03 - 2017.05
- Prepared kitchen for daily operations by cleaning and organizing each morning
- Received deliveries and created detailed prep lists for efficient workflow
- Work the Pizza ovens as needed.
- Prepared dough, meats, and sauces in a clean kitchen environment.
- Operated the pizza ovens during service hours.
Education
Data Analytics Program - Data Analytics Program
Tripleten
Online, N/A 2026.09 - 2026.09
Skills
- Food Preparation
- Restaurant Operations
- Food Safety Practices
- Point of Sale (POS)
- Time Management & Prep
- Customer Service
- Effective communication
Certification
Servsafe, TIPS, Murray's Cheese Boot Camp, Institute of Culinary Education Baking & Bread Programs
Timeline
Data Analytics Program - Data Analytics Program
Tripleten
2026.09 - 2026.09
BOH/FOH Staff Member
Eataly Cafe Lexington
2025.11 - Current
Dog Walker/Sitter
Prospect Bark Services
2025.03 - Current
Breakfast/Event Chef
Collective Retreats
2024.04 - 2026.06
SERVER - FOH/BOH
S&P Lunch
2022.10 - 2024.02
FOH
Murrays Mac & Cheese
2021.02 - 2022.11
WAREHOUSE CUTTER / WRAPPER
Murray's Distribution Center
2020.04 - 2021.02
CHEESEMONGER / MELTS COUNTER / PREP COOK
Murray's Cheese Shop
2018.03 - 2020.04
CHOCOLATIER / PROMOTER
Elements Truffles
2017.09 - 2018.06
PREP COOK / LINE COOK / DOUGH MAKER
Blast 825 Taproom
2016.03 - 2017.05