Joseph Bailey
Lincoln,NE
Summary
Detail-oriented, and adaptable warehouse employee who excels in customer service and satisfaction. I strive for excellence in the workplace and enjoy being part of a team. I have learned many skills over the years that I believe would make me a valuable asset to this company. I take pride in being a fast learner and enjoy taking on new challenges as they come my way.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Route Driver
Briggs Inc. of Omaha
Lincoln, NE
01.2024 - Current
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Performed cycle counts to maintain accurate inventory records.
- Identified discrepancies between physical count and computer data.
- Assisted customers with transportation of products
- Provided quality customer service at all times to ensure a constant flow of business and a positive company outlook.
- Followed established guidelines for picking orders accurately.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
HVAC Apprentice
Benes Heating & Air
Raymond, NE
03.2023 - 01.2024
- Worked closely with mentors to understand project objectives.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Used strong verbal and written communication skills to convey messages to others.
- Studied project specifications to determine appropriate construction methods.
- Read and interpreted construction blueprints for various projects.
- Checked slopes for conformance to requirements using levels or lasers.
Store Receiver
Lowes Home Improvement
Lincoln, NE
06.2021 - 03.2023
- Reviewed work orders to check correctness of deliveries.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Processed material requests from internal customers accurately and efficiently.
- Routed received merchandise to proper storage areas according to product specifications.
- Operated forklifts, power jacks and other motorized equipment to locate and transport material.
- Maintained clean work area that adhered to strict safety standards.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Package Handler
UPS
Lincoln, NE
09.2020 - 06.2021
- Assisted in loading delivery trucks with prepared packages.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Used hand tools and loading equipment, including pallet jacks and two-wheelers.
- Palletized boxes to streamline movement and shipment.
- Resolved conveyor system issues by clearing jams and blockages.
- Protected company inventory by maintaining and organizing storage areas.
- Assisted Shift Supervisor with loading, unloading, scanning, and labeling packages to maintain organizational efficiency.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Familiarized knowledge of OSHA safety standards to communicate potential hazards and issues to job safety.
Correctional Officer
Nebraska Department Of Corrections
Lincoln, NE
04.2017 - 09.2020
- Transported inmates to and from work sites with optimal security procedures.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Signed in all visitors and completed appropriate visitation log forms.
- Maintained daily logs of shift activity.
- Supervised inmates during day-to-day activities.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats from and to residents and quickly defused conflicts.
- Completed facility protocols during emergency situations.
- Maintained records and logs of man hours, materials and equipment used.
- Attended regular trainings and maintained appropriate certifications.
Truss Assembler
Millard Lumber Inc.
Waverly, NE
01.2017 - 04.2017
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.
- Cleaned and finished sub-assemblies or assemblies using hand or power tools.
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
- Set up and operated greasing equipment to grease components, sub-assemblies or assemblies.
- Assessed work for errors or compliance issues and made corrections and modifications when necessary.
- Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
Enlisted Soldier
United States Army
Columbia, SC
08.2016 - Current
- Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
- Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
- Performed close quarters combat in simulation and live-fire exercises.
- Completed Nightly patrols of assigned areas within operations areas.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Directed supporting fire to suppress enemy fire and allow troops to maneuver within action area.
- Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
- Enhanced knowledge and execution of religious service preparation for Unit Chaplain.
- Set up for and coordinated memorial services for fallen soldiers.
Cashier
Hyvee
Lincoln, NE
03.2016 - 08.2016
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed returned items in accordance with store policy.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answering questions and offering advice.
- Assisted customers with account updates, new service additions and promotional offers.
Chill Staff
Dairy Queen
Lincoln, NE
10.2015 - 03.2016
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
- Verified orders and bagged items for easy transport.
- Completed closing and shift change tasks to promote store efficiency.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Resolved customer concerns and relayed relevant information to supervisor.
- Took orders, prepared foods and processed payments.
- Took customers' orders by recording requested menu items, substitutions and add-ons.
- Kept work areas, utensils and pans cleaned and sanitized.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Education
Leadership Certificate - Army Religious Leadership
Army Institute of Religious Leadership
Columbia, SC09-2023
Military Occupational Specialty Qualification - Army Religious Affairs
United States Army Chaplain Center And School
Columbia, SC12.2016
High School Diploma -
North Star High School
Lincoln, NE05.2016
Skills
- First Aid & CPR
- Problem Solving
- Crisis Management
- Customer Service
- Report writing
- Risk Assessments
- Workplace Safety
- Team Collaboration
- Product Knowledge
- Computer Proficiency
Certification
Conflict Resolution Crisis Intervention (CICR)
Applied Skills & Suicide Intervention Tactics (ASSIST)
CPR/First Aid
Forklift
Narrow Isle Picker
Timeline
Route Driver
Briggs Inc. of Omaha
01.2024 - Current
HVAC Apprentice
Benes Heating & Air
03.2023 - 01.2024
Store Receiver
Lowes Home Improvement
06.2021 - 03.2023
Package Handler
UPS
09.2020 - 06.2021
Correctional Officer
Nebraska Department Of Corrections
04.2017 - 09.2020
Truss Assembler
Millard Lumber Inc.
01.2017 - 04.2017
Enlisted Soldier
United States Army
08.2016 - Current
Cashier
Hyvee
03.2016 - 08.2016
Chill Staff
Dairy Queen
10.2015 - 03.2016
Leadership Certificate - Army Religious Leadership
Army Institute of Religious Leadership
Military Occupational Specialty Qualification - Army Religious Affairs
United States Army Chaplain Center And School
High School Diploma -
North Star High School