Joseph Baker
Loganville
Summary
Versatile executive with a proven track record excelling in operational efficiency and client engagement. Expert in workforce planning and problem-solving, I drive strategic decision-making and enhance safety compliance, ensuring high stakeholder satisfaction. Passionate about mentoring teams to achieve excellence.
Overview
13
13
years of professional experience
Work History
Director of Field Operations
GSC Woodproducts
Charleston, SC
04.2018 - Current
- Heavily engaged with clients to ensure schedules are based and align with their needs.
- Daily meetings to define scope to all stakeholders clearly stating/communicating and receiving project goals.
- Daily electronic summary to all stakeholders.
- Continuous process improvements enhancing operational workflows by tracking contractors and team members.
- Maintain and surpasses all safety standards.
- Review current and previous tasks to identify opportunities strategic decision-making.
Vice President of Sales and Service
Builder Support Services
Atlanta, GA Southeastern US
08.2013 - 03.2018
- Multi-state market expansion creating customer centered processes.
- Directed both employees as well as trade contractors ensuring team productivity and customer engagement.
- Broadened partnerships with key clients, ensuring high levels of satisfaction and retention.
- Prepare daily reports for all stakeholders, both internal, external including contractors, team members as well as clients.
Education
BBA - Finance
Georgia State University
Atlanta, GA01-2014
Bachelor of Science - Economics
Georgia State University
Atlanta, GA01-1989
Skills
- Operations management
- Asset management
- Excellent communication
- Workforce planning
- Problem-solving abilities
- Operational efficiency
- Municipal Safety Compliance
- Intuitional Motivator
- Training and mentoring
- Schedule coordination
Timeline
Director of Field Operations
GSC Woodproducts
04.2018 - Current
Vice President of Sales and Service
Builder Support Services
08.2013 - 03.2018
BBA - Finance
Georgia State University
Bachelor of Science - Economics
Georgia State University