Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Bandish

Greenville,VA

Summary

I've been involved with transport of goods, specimens, patients and prisoners for over 25yrs.

I have received great reviews and appreciations for my work, Successfully navigated variety of routes, ensuring timely and safe deliveries while maintaining excellent customer service. Demonstrated reliability and effective communication skills in coordinating with team members and clients. Professional transportation specialist equipped to provide reliable and safe driving services. Skilled in route planning, vehicle maintenance, and adhering to all safety regulations. Strong focus on teamwork and adaptable to changing needs, ensuring smooth operations and timely deliveries. Known for dependability and commitment to achieving results. Experienced with navigating diverse routes and ensuring timely deliveries. Utilizes keen attention to detail for maintaining vehicle safety and compliance. Track record of effective communication and teamwork to achieve operational goals.

Overview

52
52
years of professional experience

Work History

Transportation Driver

Western State Hospital
03.1988 - 02.2025
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
  • Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
  • Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
  • Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.

District Operations Manager

Automatic Service Company/ NOVA Food and Vending
03.1982 - 10.1988
  • Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
  • Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
  • Developed strategic plans for the district to achieve short-term and long-term goals.
  • Improved district operations efficiency by streamlining processes and implementing best practices.
  • Enhanced employee productivity by providing training, guidance, and performance evaluations.
  • Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
  • Promoted a positive work environment by fostering open communication channels among staff members.

Identified business development opportunities resulting in revenue growth for the district.

  • Ensured adherence to company policies, industry regulations, and legal requirements within the district.
  • Led process improvement initiatives that positively impacted overall efficiency and bottom-line results.
  • Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
  • Evaluated existing policies and procedures to identify areas for improvement, resulting in increased operational effectiveness.
  • Optimized supply chain management for improved inventory control and reduced waste.
  • Established strong relationships with key stakeholders, leading to successful collaborations on various initiatives.
  • Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Traveled to over 27 locations per week to manage each store and perform reviews of individual managers and employees.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Developed processes to save on costs and prevent losses.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Food Service Operations Manager / Vending and Con

James Madison University
03.1973 - 08.1982
  • Evaluated customer feedback regularly, incorporating insights into continuous improvement efforts across all aspects of the operation.
  • Launched successful marketing campaigns to attract new customers and increase brand visibility.
  • Championed sustainability initiatives within the establishment, reducing environmental impact through waste reduction measures and eco-friendly practices.
  • Developed comprehensive training programs for new hires, ensuring consistency in service quality.
  • Managed inventory control and procurement processes to maintain optimal stock levels and reduce costs.
  • Collaborated with chefs to create innovative menu offerings that catered to diverse clientele preferences.
  • Coordinated event catering services, liaising closely with clients to deliver tailored solutions that exceeded expectations.
  • Maintained strict adherence to local, state, and federal regulations governing food service establishments, ensuring full compliance at all times.
  • Implemented strict food safety protocols, maintaining a clean and hygienic work environment at all times.
  • Established strong vendor relationships for timely delivery of high-quality ingredients at competitive prices.
  • Led a team of dedicated professionals committed to delivering exceptional dining experiences for every guest who visited the establishment.
  • Mentored junior team members, fostering a positive work culture built on collaboration and mutual support.
  • Enhanced customer satisfaction by implementing efficient food service processes and procedures.
  • Optimized staffing schedules to ensure adequate coverage during peak hours without compromising on efficiency or employee satisfaction.
  • Streamlined kitchen operations for increased productivity and reduced food waste.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Tracked food production levels, meal counts, and supply costs.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Purchased food and cultivated strong vendor relationships.
  • Developed unique events and special promotions to drive sales.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maximized quality assurance by completing frequent line checks.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

No Degree - ITS And BTS

James Madison University
Harrisonburg, VA
05-1980

Skills

  • Defensive driving
  • Fuel efficiency
  • Route planning
  • Punctuality
  • Loading and unloading
  • Weather conditions awareness
  • Passenger assistance
  • Vehicle inspection
  • GPS navigation
  • Traffic laws
  • Trip planning
  • Load securing
  • Customer service
  • City and non-city driving
  • Inclement weather driving
  • Valid Driver's license
  • Attention to detail
  • Problem-solving
  • Accident prevention
  • Punctual and reliable
  • Map reading
  • Traffic law observation
  • Order picking and processing
  • Route determination
  • Safety protocols
  • Route management
  • Commercial driving
  • Relationship building
  • Friendly and outgoing
  • Time management
  • GPS and route planning
  • Verbal and written communication
  • Appointment scheduling
  • Customer rapport
  • Passenger support
  • Confidentiality
  • Delivery pickup
  • Dependable and cooperative
  • Adaptability and flexibility
  • Decision-making
  • Route navigation software

Timeline

Transportation Driver

Western State Hospital
03.1988 - 02.2025

District Operations Manager

Automatic Service Company/ NOVA Food and Vending
03.1982 - 10.1988

Food Service Operations Manager / Vending and Con

James Madison University
03.1973 - 08.1982

No Degree - ITS And BTS

James Madison University
Joseph Bandish