Joseph Barney
OAK PARK,Illinois
Summary
Driven professional with a strong work ethic and customer service excellence, honed at Jewel Osco and Focus Centre of Chicago. Expert in food safety and client relationship management, achieving significant improvements in customer satisfaction. Skilled in inventory control and fostering client loyalty through meticulous attention to detail and proactive problem-solving.
Overview
31
31
years of professional experience
Work History
Deli Clerk
Jewel Osco
10.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Client Relationship Manager
Focus Centre Of Chicago
01.1994 - 10.2021
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
- Served as primary point-of-contact for questions or concerns from clients during ongoing projects.
Education
Associate of Science - Customer Service Management
Moraine Valley Community College
Palos Hills, IL06.1986
Skills
- Customer Service
- Honesty and Integrity
- Strong Work Ethic
- Safe Food Handling Practices
- Food Preparation
- Meat slicing expertise
- Safe Food Handling
- Organizational abilities
- Hospitality service expertise
- Flexible Schedule
- Work Area Maintenance
- Equipment use
- Product Knowledge
- Equipment Operation
- Data Entry
- Inventory Control
- Cash Register Operation
- Accurate money handling
- Cooking
- Point of sale operation
Timeline
Deli Clerk
Jewel Osco
10.2021 - Current
Client Relationship Manager
Focus Centre Of Chicago
01.1994 - 10.2021
Associate of Science - Customer Service Management
Moraine Valley Community College