Joseph Batista M.A.
Non-Profit Professional
Colts Neck,NJ
Summary
Experienced Program Manager with planning and executing large-scale special projects across various departments. Determined Community Liaison and Outreach Coordinator with aptitude for event coordination, community networking, and dedication to service.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Special Projects Manager
New Jersey Citizen Action
Highland Park, New Jersey
11.2024 - Current
- Oversee two outreach and direct service programs throughout Northern New Jersey, both as a liaison for NJSAVE and Small Landlord Education
- Organized and prepared community meetings while building positive working relationships with various members of city management, staff, banks, and community organizations.
- Supervision of multiple staff members and coordinating assignments for NJSAVE navigators and Small Landlord Education events; Implemented multiple improvement strategies to increase enrollment/leads by 50% in both programs
- Prepared and monitored grant reporting requirements, ensuring timely submission of all relevant documentation to maintain good standing with funders.
- Evaluated advertising campaign effectiveness using various performance metrics, informing future marketing decisions.
Bilingual Intake and Outreach Coordinator
NJ Citizen Action Education Fund
Highland Park, New Jersey
05.2023 - 11.2024
- Documented all initial contacts for incoming Fair Housing complaints, while also organizing case files/legal documents for over 150 complaints.
- Identified complainant's issues and refer cases to the proper resource (further investigations, social services, legal aid, etc.) for over 150 complaints
- Increased education and awareness of Fair Housing through established partnerships with over 25 non profit and social service organizations throughout New Jersey. Extended outreach initiatives throughout 11 different counties.
- Researched various areas of focus and organizations with populations that fall under protected classes of Fair Housing; in order to properly assist vulnerable populations in need
Co-Founder
Steps To Success Nonprofit Organization
Freehold, New Jersey
07.2022 - 01.2024
- Provided ongoing direction and leadership for current program operations through established and implemented company roles and responsibilities
- Developed organization bylaws and oversee all established events and programming
- Treasurer for nonprofit organization, managing budget and utilization of program revenue for future events; increased donor revenue through each event with strategic tactics of organization exposure and donor transparency
- Produce social media content for nonprofit Instagram and website development skills utilized for various aspects of nonprofit page, boosting page engagement over 60% since creation
- Collaborated with multiple schools and community engagement to uncover community issues and identify solutions, leading to the development of 3 programs that assisted in basic needs insecurities
Employment and Education Coordinator
GEO Reentry Services
North Brunswick, New Jersey
08.2022 - 03.2023
- Identified methods and tools to promote parolee success in reentry learning, leading to over 90% successful discharge rate
- Utilized curriculum of skill set developing, resume building, cover letter formatting, and application process to assist with 70% quarterly employment rate
- Building relationships with local temp and staffing agencies that would find positions with Second Chance Employers to ensure clients were given proper tools for success throughout 10 towns in Middlesex County
- Planned, formulated and assessed goals, policies and activities designed to implement educational objectives and performance standards.
Governor’s Hispanic Fellows Program
NJ Center For Hispanic Policy Research & Developme
Trenton, NJ
06.2022 - 07.2022
- Recipient of Rising Star Award, given to one individual for their ability to display growth in leadership and progress throughout the selective magnet program
- Created fundraiser for student stipends that would help low income families access and succeed in Higher Education – Raised over $400 in 27 days and partnered with multiple sponsors for More Than Bootstraps
- Participated in daily workshops and networking opportunities through community engagement, including nonprofit leaders and their respective organizations
- Active participant in hands-on, practical experience with traditional classroom instruction with the intention of boosting workplace readiness and developing distinctive skills to provide unique pathways for social impact
- Leadership Training panelist/assistant for first-generation High School and College students - assisted over 25 individuals in learning about how to succeed in higher education
Education
M.A. & B.A - Criminal Justice
Fairleigh Dickinson University
Teaneck, NJ 08.2018 -
Skills
MS Office Applications
Administrative leadership
Interpersonal Skills
Event Planning
Volunteer Management
Public Speaking
Curriculum Coordination
Educational Opportunities
Bilingual (English/Spanish)
Graphic Design & Marketing
Operations management
Certification
Suicide Prevention Training
Timeline
Special Projects Manager
New Jersey Citizen Action
11.2024 - Current
Bilingual Intake and Outreach Coordinator
NJ Citizen Action Education Fund
05.2023 - 11.2024
CPR/First Aid/AED
11-2022
Suicide Prevention Training
10-2022
Crisis Intervention
10-2022
Employment and Education Coordinator
GEO Reentry Services
08.2022 - 03.2023
Co-Founder
Steps To Success Nonprofit Organization
07.2022 - 01.2024
Governor’s Hispanic Fellows Program
NJ Center For Hispanic Policy Research & Developme
06.2022 - 07.2022
M.A. & B.A - Criminal Justice
Fairleigh Dickinson University
08.2018 -
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