Joseph Best
Greensboro,NC
Summary
Adept at diagnosing and resolving automotive issues, demonstrated during tenure at Doug Henry Chevrolet Buick Gmc, I excel in technical communication and troubleshooting. My expertise includes preventative maintenance and safety procedures, ensuring a 100% accuracy rate in tire installations and vehicle repairs. Proven ability to enhance operational efficiency and customer satisfaction through detail-oriented service and punctuality.
Overview
9
9
years of professional experience
Work History
Tire Service Technician
Sams Club Tire And Battery
Greensboro, NC
01.2023 - 01.2025
- Checked air pressure in customer's tires to ensure safety.
- Disposed of old tires safely according to local regulations.
- Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly, and without need for rework.
- Upheld record accuracy by using work order reporting system.
- Provided technical advice regarding tire care and maintenance to customers as needed.
- Performed tire rotations, mounts, and balancing on vehicles.
Automotive Technician
Doug Henry Chevrolet Buick Gmc
Farmville, NC
08.2018 - 05.2020
- Conducted routine servicing on fuel, electrical and cooling systems.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Attended technical training courses when available to increase knowledge base.
Automotive Technician
Precision Auto Repair & Sales
Goldsboro, NC
07.2019 - 10.2019
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Forklift Operator
Pepsi Bottling Ventures LLC
Goldsboro, NC
06.2019 - 08.2019
- Collaborated with team members on various tasks related to storage and transport operations.
- Reported safety and quality issues to management.
- Operated power material handling equipment to accurately select and palletize loads.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Inspected lifts before use to prevent damage to goods.
Beer Vendor
R.A. Jeffreys Dist
Goldsboro, NC
04.2016 - 06.2018
- Maintained cleanliness and organization of work area.
- Complete end-of-shift paperwork correctly and submit it on time.
- Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
- Check expiration dates on products before selling them to customers.
- Inspect product containers to verify freshness before sale.
Overnight Stocker
Walmart
Goldsboro, NC
11.2015 - 04.2018
- Used proper case cutting techniques to cut and sort stock loads.
- Assisted customers in locating desired items throughout the store.
- Updated pricing and sales signs to promote merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Followed instructions to properly arrange merchandise items.
Education
Associate of Applied Science - Automotive Engineering
Wayne Community College
Goldsboro, NC06-2020
Skills
- Pressure monitoring
- Equipment calibration
- Technical communication
- Preventative maintenance
- Detail orientation
- Brake systems
- Hand tools proficiency
- Diagnostic skills
- Wheel balancing
- Power tools operation
- Tire installation
- Vehicle lifting
- Vehicle repair
- Punctuality
- Troubleshooting
- Safety procedures
Timeline
Tire Service Technician
Sams Club Tire And Battery
01.2023 - 01.2025
Automotive Technician
Precision Auto Repair & Sales
07.2019 - 10.2019
Forklift Operator
Pepsi Bottling Ventures LLC
06.2019 - 08.2019
Automotive Technician
Doug Henry Chevrolet Buick Gmc
08.2018 - 05.2020
Beer Vendor
R.A. Jeffreys Dist
04.2016 - 06.2018
Overnight Stocker
Walmart
11.2015 - 04.2018
Associate of Applied Science - Automotive Engineering
Wayne Community College
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