Joseph Bornhofer
Gillett,WI
Summary
Adaptable technician with expertise in equipment maintenance and repair. Proven ability to resolve technical issues efficiently, ensuring minimal downtime and high customer satisfaction. Ready to leverage mechanical knowledge and strong attention to detail in a challenging role.
Overview
12
12
years of professional experience
Work History
Volunteer Firefighter
Underhill Fire Department
Gillett, WI
07.2024 - Current
- Responded to emergency calls, ensuring rapid and effective fire suppression and rescue operations.
- Conducted regular equipment checks, maintaining operational readiness of firefighting tools and apparatus.
- Collaborated with team members during training drills, enhancing coordination and communication skills among firefighters.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Assisted with regular maintenance of firefighting equipment.
- Operated hoses, pumps, ladders and other firefighting equipment.
Service Manager, Technician, Parts Counter
Fox Valley Truck
Shawano And Appleton, WI
01.2016 - 02.2026
- Oversaw daily service operations, ensuring optimal customer satisfaction and efficient workflow.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Diagnosed and resolved technical issues efficiently, minimizing downtime and enhancing productivity.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Assisted customers in locating specific parts, enhancing overall service experience and satisfaction.
- Provided expert knowledge on parts selection and compatibility for various vehicle makes and models.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked and managed stock of parts.
- Maintained extensive understanding of common problems and methods for repair.
General Laborer
Ro-Bar Dairy Farm
Pulaski, WI
01.2014 - 12.2015
- Operated machinery for milk production and processing.
- Assisted in maintaining cleanliness and organization of dairy facilities.
- Monitored livestock health, reporting any issues to management promptly.
- Collaborated with team members to improve operational efficiency and workflow.
- Conducted routine inspections of equipment to ensure optimal performance.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Used variety of hand and power tools to complete tasks.
Diesel Mechanic
X-treme Trucking
De Pere, WI
10.2014 - 04.2015
- Performed routine maintenance on a fleet of trucks to ensure operational efficiency.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
Education
Diesel Technology
Fox Valley Technical College
Appleton, WIHigh School Diploma -
Pulaski High School
Pulaski, WISkills
- Attention to detail
- Works Well Under Pressure
- Troubleshooting
- Quality control
- Mechanical Knowledge
- Customer interaction
- First aid and CPR
- Equipment maintenance and repair
- Goal oriented
- Technical troubleshooting
Timeline
Volunteer Firefighter
Underhill Fire Department
07.2024 - Current
Service Manager, Technician, Parts Counter
Fox Valley Truck
01.2016 - 02.2026
Diesel Mechanic
X-treme Trucking
10.2014 - 04.2015
General Laborer
Ro-Bar Dairy Farm
01.2014 - 12.2015
Diesel Technology
Fox Valley Technical College
High School Diploma -
Pulaski High School