Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Title Agent
Florida Title, LLC
06.2019 - 06.2025
Contributed to a positive team environment by offering assistance to colleagues when needed and sharing best practices for efficient title processing procedures.
Facilitated smooth transaction processes by coordinating with escrow agents, underwriters, and other stakeholders.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Communicated with customers to resolve common title issues.
Calculated and remitted state sales tax, service, and other charges.
Collected taxes and fees, submitted payments and issued receipts.
Examined land records and identified potential problems with title search results.
Created legal documents such as deeds, mortgages and leases based on title search results.
Ensured accurate disbursement of funds at closing by reconciling financial statements and distributing payments accordingly.
Increased customer retention by consistently meeting deadlines for delivering title reports and commitments.
Delivered comprehensive training sessions to new team members on various aspects of the title agent role, supporting a successful onboarding experience.
Maintained up-to-date knowledge of industry trends and regulations through ongoing professional development opportunities.
Assisted attorneys with legal documentation preparation, ensuring accuracy and compliance with industry regulations.
Improved communication between all parties involved in the title process by proactively addressing potential issues and concerns.
Managed a high volume of complex real estate transactions while maintaining attention to detail and prioritizing tasks effectively.
Collaborated with lenders, buyers, and sellers to ensure timely closings of real estate transactions.
Correctional Officer Sergeant
Florida Department Of Corrections
08.2013 - 01.2019
Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
Maintained order within the facility by enforcing institutional rules and regulations consistently.
Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
Provided ongoing mentoring and guidance to junior officers, fostering a supportive team environment focused on professional growth and development.
Improved staff communication by implementing weekly meetings and regular training sessions.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Resolved issues and disputes between inmates professionally and respectfully.
Monitored and confirmed compliance with safety standards and regulations.
Responded to emergency situations and provided first aid following facility guidelines.
Professional Athlete
Toronto Blue Jays
04.2010 - 11.2012
Promoted the importance of sportsmanship, discipline, and teamwork both on and off the field to uphold the reputation of the organization.
Served as a mentor to younger players, providing guidance on skill development, technique refinement, and overall improvement.
Improved team performance by consistently demonstrating leadership and strong work ethic during practices and games.
Consistently demonstrated exceptional work ethic both individually and within a team setting, motivating others toward collective success.
Supported teammates during challenging moments or setbacks in competition play by offering encouragement and constructive feedback.
Remained adaptable in response to changes in game strategies or unexpected challenges encountered during competition play.
Assisted coaching staff with the development of game strategies, analyzing opponents'' strengths and weaknesses for competitive advantage.
Participated in community outreach events as a representative of the organization, promoting sports awareness and encouraging youth involvement in athletics.
Developed advanced technical skills through continuous practice sessions, resulting in enhanced on-field performance during games.
Pursued ongoing professional development opportunities such as workshops, conferences, or additional training sessions aimed at enhancing performance.
Maintained a strong understanding of relevant rules, regulations, and guidelines governing competition to ensure adherence and avoid penalties.
Represented the organization with professionalism and integrity during media interviews, public appearances, or other events in which interaction with external stakeholders occurred.
Strengthened physical endurance through disciplined adherence to strength conditioning programs designed by professional trainers.
Attended all practices, meetings, and workouts on time.
Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
Professional Athlete/ Baseball Catcher
Detroit Tigers
06.2006 - 03.2010
Collaborated with coaches to develop personalized training programs tailored to individual strengths and areas for growth.
Contributed to team success by consistently meeting or exceeding performance goals set by coaching staff.
Enhanced team cohesion by actively participating in team-building activities and fostering positive relationships with teammates.
Managed time effectively while traveling for games, attending practice, and going to classes.
Dedicated time outside of regular practice hours for additional skill development exercises focused on improving weaknesses identified by coaches.
Determined areas in need of improvement and optimized strategies to strengthen performance.
Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
Applied discipline and sense of responsibility toward all team and personal activities.
Collaborated with teammates and coaches to build relationships and create cohesive team environment.
Mentored rookie catchers on techniques and strategies, fostering their growth within the organization.
Demonstrated exceptional situational awareness by quickly assessing incoming pitches and making split-second decisions that contributed to positive outcomes on the field.
Improved team''s overall performance by effectively communicating game strategies and adjusting tactics as needed.