Summary
Overview
Work History
Education
Skills
Phone
Timeline
Generic

Joseph Breslow

Lynnfield,Massachusetts

Summary

A seasoned IT professional with more than 30 years of experience in multiple technical and management disciplines; well-versed in Data Centers, Operations, Infrastructure, Storage, Recovery, Enterprise Service Delivery, strategic planning, and project planning and execution.

Overview

36
36
years of professional experience

Work History

Associate Director – Infrastructure & Data Centers

Harvard University
01.2017 - Current
  • Oversees HUIT’s virtualization, storage, and data center strategy and service delivery
  • Responsible for management of teams focused on service excellence in key infrastructure areas, including: Virtualization (VMware), Enterprise Storage (NAS, SAN, Cloud, Hybrid, STaaS), Enterprise BURA (Backup, Recovery, Archiving), Data Center Hosting (Facilities, colocation, space/power planning and maintenance, networking, fiber plants, multi-site on-premise approach)
  • Plans and executes complex technical projects including data center migrations and consolidation, storage platform migrations
  • Handles vendor contract life cycles for hardware, software, maintenance, and facilities
  • (Formerly) DHCP/DNS, Email relay systems

Associate Director – Infrastructure Platform Services

Harvard University
01.2017 - 01.2018
  • Oversaw platform engineering team responsible for delivering key infrastructure services, including: Enterprise Storage, Enterprise BURA (Backup, Recovery, Archiving), Data Center Hosting (Facilities, colocation, space/power planning and maintenance, networking, fiber plants, multi-site on-premise approach), Virtualization (VMWare), DHCP/DNS, Email relay systems

Manager - Data Center Operations & Production Control

Harvard University
01.2004 - 01.2017
  • Oversaw all operational aspects within the University’s 24x7x365 Data Centers, Colocation sites, and Cloud sites
  • Responsible for management of the University’s Operations and Production Control teams that directly provide Service Delivery as well as support Service Delivery from other HUIT groups
  • Directly delivered Services included: Enterprise Backup and Recovery (Data Protection / BURA / DR), Enterprise Monitoring, Response, Escalation, Enterprise Job Scheduling and Automation, Technical Administration of enterprise infrastructure applications (TWS, ITO, NetWorker, DPA, OpenView Reporter), 24x7x365 Operations, Data Center Hosting and Colocation, Data Center Migrations, Relocations, and Closures, Change Management, Incident Management, Problem Management (NSS), Asset Inventory, Data Center mapping and inventory, Documentation (CMDB, DCIM), Service Desk / Customer Support – Off-hour support for all HUIT Customers, Customer Billing and Reporting, KPI, SLA, Vendor Management / Relations
  • Also heavily partnered in delivering: Storage Administration, Data Center Facilities – HVAC, Building and Machine Room Electrical

Senior IT Project Manager, Data Center Manager, Systems Integration Manager

Verizon Information Services Group
01.1989 - 01.2004
  • Various senior level positions held over a 15-year tenure with Verizon
  • Focus and responsibilities included Data Center strategy, design, and relocation; Disaster Recovery; automation; Data Base Administration project administration; 24x7 Operations

Education

Bachelor of Science - Business Administration/Management Information Systems -

Salem State College
Salem, MA

Master of Liberal Arts - Information Systems Management -

Harvard University
Cambridge, MA
05.2018

Skills

  • Cloud: AWS, Cloud Computing, Cloud Backup, Data Protection, Elastic Computing, Cloud Storage
  • Data Center Management: Cooling (HVAC, CRAC/CRAH, chilled water plant), Electrical (PDU, UPS, Generator), Space planning and management (CAD - Aperture, IT Studio), Design (2N, N1), Emergency Systems, Wiring, Network/Fiber Plant, Fire Suppression, Maintenance
  • Storage: NetApp, EMC VMAX, EMC iSilon, Cohesity, Avere, ECS, ASW FSxN, Fiber Channel, iSCSI
  • Vendor Management
  • Project Management - Agile, Jira
  • Backup: Cohesity, EMC NetWorker, Data Domain, Veritas, Veritas NetBackup, DPA, N2WS Cloud Protection Manager, Cloud DR, AMI Snapshot
  • ITSM: ITIL, Service Mindset, Change Management, Incident Management, Service Delivery, Service Mapping, Configuration Items
  • Service Desk: ServiceNow, Remedy, Knowledge Base, Customer Support, 24x7 Support, Off-shore Support
  • Systems Management: HP Openview, Tivoli, TWS/Maestro, CA AutoSys, BMC Patrol, Boole&Babbage, UNIX System Administration, UNIX & Open Systems Architecture
  • Network: TCP/IP, OSI, DNS, SFTP, Firewall, Security, ACL

Phone

781-334-2149, 617-312-9733

Timeline

Associate Director – Infrastructure & Data Centers

Harvard University
01.2017 - Current

Associate Director – Infrastructure Platform Services

Harvard University
01.2017 - 01.2018

Manager - Data Center Operations & Production Control

Harvard University
01.2004 - 01.2017

Senior IT Project Manager, Data Center Manager, Systems Integration Manager

Verizon Information Services Group
01.1989 - 01.2004

Bachelor of Science - Business Administration/Management Information Systems -

Salem State College

Master of Liberal Arts - Information Systems Management -

Harvard University
Joseph Breslow