JOSEPH BRIDGES
Mountain Home,United States
Summary
Forward-thinking team leader. Skilled at account maintenance and product knowledge. Successful background in matching financial products and services to members. Well-versed in assisting Branch leadership with employee recognition, expectation, and client relations. Focused on required compliance and financial literacy training. Familiar with setting up new accounts for members, maintaining security, and supporting branch audits. Excellent organizational and documentation skills. Prepared to offer seven years of related experience to a challenging position with room for advancement.
Overview
15
15
years of professional experience
Work History
Financial Solution Representative II
First Tech Federal Credit Union
Eagle, ID
01.2024 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Contributed to team sales goals by upselling products and services to customers.
- Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
Micron Cafe 36 - Cook
Micron Cafe 36
03.2022 - Current
- Prioritized and organized kitchen duties to prepare and serve food.
Treasure Valley YMCA - Basketball Referee
Treasure Valley YMCA
04.2013 - 04.2021
- Worked at competitive athletic basketball games, tournaments, and special sporting events.
Marathon Cheese Corporation - Production Team Member
Marathon Cheese Corporation
04.2019 - 01.2021
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Implemented innovative approaches to prospecting, resulting in an expanded network of potential clients within target market segments.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
The Source - Account Manager
The Source
01.2017 - 12.2018
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Equitable Finance - Finance Manager
Equitable Finance
01.2015 - 12.2017
- Instructed and assessed branch data with the intent to improve overall business needs.
One Main Financial - Consumer Loan Specialist
One Main Financial
01.2014 - 12.2015
- Provided product knowledge and sales techniques to reach branch goals.
Wells Fargo - Assistant Manager
Wells Fargo
03.2009 - 12.2014
- Supervised day-to-day operations to meet 5-star service.
Education
High School Diploma -
Boise High School
Boise, ID05.2003
Skills
- Client Rapport-Building
- Product Knowledge
- Sales Solutions
- Revenue Retention
- Interpersonal Communication
Timeline
Financial Solution Representative II
First Tech Federal Credit Union
01.2024 - Current
Micron Cafe 36 - Cook
Micron Cafe 36
03.2022 - Current
Marathon Cheese Corporation - Production Team Member
Marathon Cheese Corporation
04.2019 - 01.2021
The Source - Account Manager
The Source
01.2017 - 12.2018
Equitable Finance - Finance Manager
Equitable Finance
01.2015 - 12.2017
One Main Financial - Consumer Loan Specialist
One Main Financial
01.2014 - 12.2015
Treasure Valley YMCA - Basketball Referee
Treasure Valley YMCA
04.2013 - 04.2021
Wells Fargo - Assistant Manager
Wells Fargo
03.2009 - 12.2014
High School Diploma -
Boise High School