Joseph Brown
Austin
Summary
Highly skilled Senior Claims Adjuster with over 10 years of experience in the insurance industry. Proven ability to manage complex claims, deliver exceptional client service, and drive successful resolutions. Adept at risk mitigation, negotiation, and strategic claims management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Claims Adjuster
Tesla Insurance Services
01.2022 - Current
- Analyzed and interpreted insurance policies to determine coverage and liability
- Managed loss reserves for claims and negotiated settlements
- Coordinated with defense attorneys for litigation preparation, mediations, and pre-trial conferences
- Investigated serious auto accident claims, including fraudulent and disputed cases
- Managed an average caseload of 250-350 claims, including claims up to $1 million
- Handled subrogation claims, recovering funds from liable parties.
Auto Serious Injury Claim Specialist Adjuster
State Farm Auto Insurance Companies
03.2019 - 07.2021
- Investigated policy coverage and damages for severe injury claims, often exceeding millions of dollars
- Negotiated settlements for bodily injury, property damage, and fatality claims
- Served as the primary point of contact for clients, providing claim details and coverage explanations
- Collaborated with defense attorneys and attended mediations and court proceedings
- Maintained accurate documentation and records for compliance purposes.
Project Engineer/IT Manager
Solis Constructors Inc.
01.2016 - 12.2018
- Managed project timelines, budgets, and resources for successful construction project completion
- Conducted cost estimations, quality control, and procurement of materials
- Oversaw IT systems, including network infrastructure and technical support
- Implemented software solutions to enhance operational efficiency.
Auto Injury Claims Specialist Adjuster
State Farm Auto Insurance Companies
12.2011 - 01.2016
- Managed auto accident claims, investigating policy coverage and damages
- Negotiated settlements for bodily injury and property damage claims
- Coordinated with attorneys for litigation preparation
- Handled subrogation claims and ensured efficient resolution of disputes.
Education
Bachelor of Business Administration in Marketing -
St. Edward’s University
Austin, TX05.2011
Skills
- Claims Adjusting & Investigation
- Client Relationship Management
- Risk Analysis & Mitigation
- Leadership & Team Collaboration
- Communication & Negotiation
- Policy Interpretation & Coverage Analysis
- Litigation Coordination & Subrogation
- Claims Management Software
- Attention to Detail Focus
- Professionalism and Integrity
- Team Leadership Qualities
Certification
- All-Lines Adjuster License, Texas
- Additional Licenses, Minnesota, Oregon, other states
Timeline
Senior Claims Adjuster
Tesla Insurance Services
01.2022 - Current
Auto Serious Injury Claim Specialist Adjuster
State Farm Auto Insurance Companies
03.2019 - 07.2021
Project Engineer/IT Manager
Solis Constructors Inc.
01.2016 - 12.2018
Auto Injury Claims Specialist Adjuster
State Farm Auto Insurance Companies
12.2011 - 01.2016
Bachelor of Business Administration in Marketing -
St. Edward’s University
Similar Profiles
Lacey GomezLacey Gomez
Compliance Analyst at Tesla Insurance ServicesCompliance Analyst at Tesla Insurance Services
ANTHONY J. GRIFFITHANTHONY J. GRIFFITH
Insurance Producer at State Farm Insurance, Alleyne Insurance and Financial ServicesInsurance Producer at State Farm Insurance, Alleyne Insurance and Financial Services
Kelly PullenKelly Pullen
Associate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of CanadaAssociate Insurance Advisor at Harpe Insurance and Financial Services – Cooperators Insurance Group of Canada