Joseph Burghy
Canton,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Repossession Specialist Coordinator
Dynamic Recovery LLC
04.2023 - Current
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Investigated customer credit references and approved credit lines.
- Developed and documented collection procedures and policies to comply with government regulations.
- Established relationships with customers to encourage payment of delinquent accounts.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Prepared and submitted legal documents to initiate court proceedings.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Accumulated 8-10 vehicles per day
Furnace Operator
Matalco LLC
12.2023 - 08.2024
- Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
- Documented daily activities efficiently and accurately with accurate company logs.
- Kept operations in compliance with company targets, safety requirements and legal statutes.
- Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
- Monitored flow, temperature and belt speed to keep smooth production.
- Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- weigh out 2000 lb buckets of different metals every 15 minutes to feed furnace
Education
GED -
Hocking College
3301 Hocking Pkwy, Nelsonville, OH07-2009
Skills
- Creative problem solving
- Front end loader operations
- Machinery inspection
- Daily vehicle inspections
- Loader operation
- Air compressor use
- Safety compliance
- Safety programs
- Safe equipment operation
- Equipment logs
- Hydraulic lifts
- Crane operations
- Teamwork and collaboration
- Effective communication
- Negotiation and resolution
- Reliability
- Negotiation tactics
- Decision-making
- Adaptability
- Temperature regulation
- Production monitoring
- Mold pouring
- Problem-solving abilities
- Precision measurement
- Materials trimming
- Loading and unloading procedures
- Equipment maintenance
- Furnace operations
- Sample collection
- Forklift driving
- Material selection
- Quality testing
- Record keeping
- Sample analysis
Timeline
Furnace Operator
Matalco LLC
12.2023 - 08.2024
Repossession Specialist Coordinator
Dynamic Recovery LLC
04.2023 - Current
GED -
Hocking College
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