Summary
Overview
Work History
Education
Skills
Timeline
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John Carrillo

Las Vegas,NV

Summary

Exceptional problem-solving and great compliance skills, successfully recovering vehicles while maintaining strong client relationships.

Committed to ethical practices and effective communication, ensuring adherence to regulations and fostering teamwork in high-pressure situations.

Hardworking and passionate job seeker with strong organizational skills eager to start a new role.

Willingness to learn, and excellent communication skills.

Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Ready to tackle new challenges.

Overview

22
22
years of professional experience

Work History

Repossession Agent

Cowboy Recovery
09.2019 - Current

Asset recovery

Locating and safely recovering vehicles

Skip tracing & investigation

Networking to gather information on borrower

Legal compliance adhering to strict rules and regulations

Owner

Z Gaming LLC
02.2004 - 11.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Education

High School Diploma -

Pomona High School
Pomona, CA

No Degree - Business

Mt. San Antonio College
Walnut, CA

Skills

  • Skip tracing
  • Legal compliance
  • Asset recovery
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Active listening
  • Creative problem solving
  • Relationship building
  • Documentation and recordkeeping
  • Professional ethics
  • Self motivation
  • Client relationship management
  • Goal setting
  • Risk assessment
  • Problem identification
  • Organization skills
  • Adaptability and flexibility
  • Work Planning and Prioritization

Timeline

Repossession Agent

Cowboy Recovery
09.2019 - Current

Owner

Z Gaming LLC
02.2004 - 11.2019

High School Diploma -

Pomona High School

No Degree - Business

Mt. San Antonio College
John Carrillo