Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ubaldo Vera Soto

Franklin Park,IL

Summary

Dynamic and results-driven professional with extensive experience as a Repossession Agent at Rose Towing & Recovery. Proven expertise in asset recovery and skip tracing, complemented by strong organizational and communication skills. Successfully trained teams to enhance performance, ensuring efficient recovery processes and maintaining high customer satisfaction.

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Repossession Agent

Rose Towing & Recovery
03.2024 - Current
  • Coordinated vehicle repossession operations to ensure timely and efficient recovery processes.
  • Conducted thorough investigations to locate vehicles for repossession, utilizing advanced tracking tools.
  • Developed and maintained relationships with clients to facilitate smooth communication during recovery processes.
  • Trained new team members on company policies and effective repossession techniques, enhancing overall team performance.
  • Use GPS tracking and coordinate locators also use Microsoft apps to communicate with lenders and recovery agents
  • Experienced customer service

Snow Removal Driver / Foremen

Bart Industries
10.2020 - 03.2025
  • Ensured timely deliveries by efficiently navigating routes and managing schedules.
  • Conducted vehicle inspections to maintain safety and compliance with regulations.
  • Operate class C snow removal vehicles international trucks
  • Trained new drivers on operational procedures and safety protocols.
  • Manage a team of 12 making sure properties get cleaned on time before businesses are open.
  • Experience plow truck driver and skid steer operator

Foremen & Driver

Rosemont Landscaping & Lawncare
03.2018 - 03.2020
  • Ensured crews had necessary fuel and properly functioning equipment.
  • Ensured job descriptions were accurately conveyed and agreed upon with clients.
  • Acquired skills in handling trucks with enclosed trailers.

Production Assembler

Dynamic Manufacturing, Inc.
03.2017 - 06.2018


  • Rebuilding transmission using power tools and specific instructions and blueprints
  • Assembled components according to specifications, ensuring adherence to quality standards.
  • Operated machinery and tools safely, following all safety protocols and procedures.
  • Collaborated with team members to streamline assembly processes and improve efficiency.
  • Conducted routine inspections of assembled products for defects or quality issues.
  • Maintained a clean and organized work area to promote safety and efficiency.

Machine Operator/Assembler

Midwest Can Company & Container Specialties Inc.
04.2016 - 01.2017
  • Operated machining equipment safely with team of operators.
  • Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
  • Complied with company and OSHA safety rules and regulations.
  • Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.

Education

Glenbard South High-school
Glen Ellyn, IL
06.2018

Skills

  • Physical fitness
  • Vehicle inspection
  • Surveillance techniques
  • Skip tracing
  • Debt collection
  • Asset recovery
  • Organization skills
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Microsoft office
  • Documentation and recordkeeping
  • Account monitoring
  • Training and teaching
  • Payment processing
  • Paperwork processing

Certification

Skid steer operator

License E class

Fork lift/ wheel loader

Languages

Spanish
Native or Bilingual

Timeline

Repossession Agent

Rose Towing & Recovery
03.2024 - Current

Snow Removal Driver / Foremen

Bart Industries
10.2020 - 03.2025

Foremen & Driver

Rosemont Landscaping & Lawncare
03.2018 - 03.2020

Production Assembler

Dynamic Manufacturing, Inc.
03.2017 - 06.2018

Machine Operator/Assembler

Midwest Can Company & Container Specialties Inc.
04.2016 - 01.2017

Glenbard South High-school

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Ubaldo Vera Soto