Wesley Brown
Forest Park,GA
Summary
Adept at orchestrating successful asset recoveries for Snatch Masters, I enhanced client satisfaction and trust through efficient collaboration with law enforcement. Demonstrated physical stamina and safety consciousness in the Scaffolding industry by constructing stable scaffolding structures. Skills in vehicle inspection and building positive relationships propelled repeat business and operational excellence.
Overview
10
10
years of professional experience
Work History
Repossession Agent
Snatch Masters
Atlanta, GA
05.2023 - Current
- Maintained client trust by providing timely updates on the status of their accounts and recoveries.
- Improved client satisfaction by promptly locating and recovering collateral assets.
- Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
- Built positive relationships with clients, resulting in repeat business for the company.
- Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
- Minimized conflict situations by employing de-escalation techniques during confrontations with debtors.
- Enhanced company reputation through professional interactions with clients and debtors during the repossession process.
- Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
- Mitigated legal risks by staying up-to-date on changes in state laws governing repossessions and collections activities.
- Streamlined operations by maintaining accurate records of repossessions, inventory, and transport logs.
- Ensured safety compliance by adhering to local laws and regulations during repossessions.
- Ensured accurate invoicing for services rendered, leading to prompt payment from clients and reduced outstanding debts for the company.
- Contributed to a high rate of successful asset recovery while minimizing damage claims from both clients and debtors alike through careful handling procedures during repossessions.
- Supported company growth through strong negotiation skills in resolving account delinquencies.
- Reduced recovery time with diligent research and effective communication between team members.
- Boosted team performance through regular training sessions on industry best practices and emerging technologies.
- Safeguarded company assets and property by ensuring proper storage and security measures for repossessed vehicles in designated facilities.
- Established credibility as a professional repossession agent by earning certifications from reputable industry organizations.
- Protected company interests by conducting thorough investigations into potential fraud cases involving clients or debtors.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Responded to customer inquiries and provided detailed account information.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Initiated repossession process or service disconnection upon failure of other collection methods.
- Established relationships with customers to encourage payment of delinquent accounts.
- Entered client details and notes into system for interdepartmental access and review.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Developed and documented collection procedures and policies to comply with government regulations.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Investigated customer credit references and approved credit lines.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Maintained accurate records of customer accounts, payments and payment plans.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Analyzed customer financial records to determine appropriate payment plan.
- Worked with customer to create debt repayment plan based on current financial condition.
- Generated and distributed monthly customer statements.
- Researched billing errors and discrepancies to initiate corrective action.
- Prepared and submitted legal documents to initiate court proceedings.
- Processed debtor payments and updated accounts to reflect new balance.
Scaffold Builder/Superintendent
Stone Mountain Access Systems Inc.
Atlanta, GA
05.2022 - 05.2023
Scaffold Builder/Superintendent
Pyramid Scaffold Solutions
Atlanta, GA
05.2021 - 05.2022
Scaffold Builder/Superintendent
Brand Safway
Kennesaw, GA
05.2020 - 05.2021
Scaffold Builder/Superintendent
Performance Contracting Inc.
Atlanta, GA
05.2019 - 05.2020
Scaffold Builder/Superintendent
Sunbelt Rentals
Atlanta, GA
05.2018 - 05.2019
- Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
- Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
- Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
- Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures.
- Reduced workplace accidents with proper inspection and maintenance of scaffold components.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
- Improved team productivity through effective collaboration and clear communication with coworkers and supervisors.
- Worked around live machinery and ongoing operations to complete Number scaffolding projects on-time and under budget.
- Established strong working relationships with clients by delivering high-quality workmanship within deadlines.
- Assembled and disassembled tiered seating for public events.
- Showcased problem-solving abilities by addressing unforeseen challenges during scaffold assembly processes.
- Utilized various tools and equipment effectively, maintaining their proper working order through regular care and maintenance.
- Carried materials and equipment weighing up to Number pounds onto job sites in various climates and weather conditions.
- Participated in regular safety meetings, contributing to ongoing improvement efforts for job site practices.
- Maintained compliance with OSHA regulations, ensuring a safe work environment for all personnel onsite.
- Maintained safety and operational procedures for Number projects at heights of up to Number feet.
- Assisted in crane operations for heavy lifting tasks, ensuring seamless integration between scaffold assembly teams and other trades onsite.
- Assisted in training new team members, fostering a culture of mentorship and skill development.
- Streamlined project timelines by efficiently coordinating material deliveries and installations.
- Contributed to cost savings initiatives by identifying opportunities for material reuse or recycling whenever possible.
- Displayed adaptability when faced with inclement weather or other delays, adjusting schedules as necessary without compromising quality or safety standards.
- Supported multiple projects simultaneously while maintaining focus on each task''s specific needs and priorities.
- Increased overall project efficiency by managing inventory levels of scaffold materials and components accurately.
- Trained over Number newly hired employees on safest ways to erect and take down scaffolding.
- Provided exceptional customer service, addressing client inquiries and concerns promptly throughout the project lifecycle.
- Erected scaffolding for Number jobs from Type projects to Type.
- Accurately constructed scaffolding for confined spaces such as Type areas for Number projects
- Collaborated closely with engineers and architects to ensure optimal alignment between design plans and actual construction outcomes.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
- Verified all scaffolding materials were stored safely and securely.
- Utilized ladders, small lifts and rope access systems to safely access hard-to-reach areas.
- Assisted with tying off and securing scaffolding to building structures to optimize safety.
- Followed OSHA regulations and safety standards when installing and working with scaffolding.
- Safely installed and dismantled scaffolding from aerial lifts and larger lifts.
- Inspected scaffolding for safety and structural integrity before each use.
- Trained new employees on proper safety procedures for working on scaffolding.
- Built custom scaffolding structures to specifications for diverse applications.
- Utilized problem-solving skills to troubleshoot and resolve issues with scaffolding structures.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Managed inventory of tools, supplies and equipment.
- Installed insulation, trim and other finishing touches.
- Measured, cut and installed drywall, paneling and other materials.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Safely operated electric cordless and hammer drills and cutting torches.
- Repaired damaged doors, windows and other structures.
- Operated forklifts and other heavy equipment.
- Read and interpreted blueprints and construction documents to determine project directives.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Inspected buildings to identify repair needs.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Built and hung custom doors and frames.
- Specialized in foundations, framing and finish carpentry.
- Cut and shaped materials to meet outlined measurements.
- Assembled and installed furniture and cabinetry.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations by Action.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Worked with specialized teams to accomplish all objectives and achieve goals.
- Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
- Established effective quality control measures for consistent delivery of high-quality construction projects.
- Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
- Resolved conflicts between staff and customers swiftly and professionally.
- Managed complete construction process to maximize quality, cost-controls and efficiency.
- Analyzed reports to identify areas of improvement and implement corrective action.
- Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
- Incorporated innovative construction techniques into projects, resulting in improved efficiency and overall quality of workmanship.
- Optimized resource allocation to minimize delays and maximize project success.
- Managed Number workers when performing duties in line with local and national building codes in construction.
- Developed and maintained productive working relationships with internal and external stakeholders.
- Monitored budgets and expenditures to maintain fiscal responsibility.
- Championed continuous improvement initiatives within the organization, introducing new methodologies to increase productivity and reduce overall project costs.
- Coordinated permit acquisition processes for smooth progress on all construction projects.
- Enhanced project efficiency by streamlining communication between team members and stakeholders.
- Developed comprehensive budgets and schedules to ensure timely project completion within allocated resources.
- Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
- Negotiated contracts with suppliers and vendors to confirm quality and cost effectiveness.
- Directed Type projects producing exceptional cost savings by closely managing $Amount project budget.
- Spearheaded efforts in sustainability initiatives, integrating eco-friendly materials and practices into construction projects.
- Established and implemented district-wide policies followed by staff and students.
- Directed projects according to schedule and quality demands.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Provided feedback to workers on job performance and safety procedures.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
- Sourced suppliers and purchased necessary materials for work.
- Developed and maintained positive relationships with clients and other stakeholders.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Created and implemented plans to maximize efficiency of workers.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Communicated with stakeholders on job milestones.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Assisted in recruiting and hiring new construction and extraction workers.
- Supervised training of new construction and extraction workers on safety practices and procedures.
91B Wheeled Vehicle Mechanic
US Army
Washington, DC
05.2014 - 05.2018
- Provided valuable input during unit planning sessions to ensure adequate resources were allocated for wheeled vehicle maintenance and repair operations.
- Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
- Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
- Exemplified professionalism by maintaining a high level of technical knowledge through continuous education, on-the-job training, and participation in industry conferences.
- Ensured optimal performance of wheeled vehicles by conducting thorough engine diagnostics and implementing necessary repairs or adjustments.
- Assisted with the recovery of damaged or stranded vehicles during field training exercises, contributing to overall mission success.
- Supported successful missions through the inspection and repair of suspension systems, steering components, and braking systems on military vehicles.
- Strengthened team collaboration by assisting other mechanics in resolving complex technical issues related to wheeled vehicle repairs.
- Upheld a clean and organized work environment, promoting safety and efficiency in the maintenance facility.
- Performed welding and fabrication tasks to modify or repair military vehicles as needed, ensuring structural integrity and operational readiness.
- Safeguarded personnel safety with diligent adherence to proper lifting techniques and hazardous materials handling procedures during vehicle maintenance tasks.
- Demonstrated adaptability by quickly learning new technologies as they were integrated into the fleet''s wheeled vehicle inventory.
- Streamlined workflow processes through effective communication with supervisors regarding job progress updates and potential roadblocks encountered during repair tasks.
- Enhanced training effectiveness by mentoring junior mechanics in the proper use of tools, diagnostic equipment, and repair techniques for wheeled vehicles.
- Optimized resource utilization by procuring necessary parts from supply depots to complete required repair jobs within established timeframes.
- Reduced downtime for critical equipment with timely troubleshooting and repair of electrical, hydraulic, and powertrain systems.
- Improved vehicle functionality by diagnosing, repairing, and maintaining wheeled vehicles and their associated systems.
- Increased operational efficiency by maintaining accurate records of repairs, parts requisitions, and maintenance schedules.
- Maintained high levels of work quality while adhering to strict deadlines for completion of repairs on essential military assets.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Performed wheeled vehicle recovery operations.
- Assessed vehicles to identify degree of malfunction or damage.
- Performed semi-annual and annual unscheduled services on Type and Type vehicles.
- Handled repair work and maintenance to keep vehicles functional.
- Coordinated and oversaw vehicle modification process.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Repaired and replaced worn and damaged components.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Retained accurate records of purchases, titles and sales.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Investigated customer complaints to identify cause of malfunctions.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Analyzed vehicle data using advanced diagnostic equipment.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Performed emissions tests according to standard procedures.
Education
High School Diploma - High School
Woodland High School
Stockbridge, GA05.2012
Skills
- Physical Fitness
- Vehicle Inspection
- Surveillance techniques
- Background Checks
Affiliations
US ARMY 91B H8
Timeline
Repossession Agent
Snatch Masters
05.2023 - Current
Scaffold Builder/Superintendent
Stone Mountain Access Systems Inc.
05.2022 - 05.2023
Scaffold Builder/Superintendent
Pyramid Scaffold Solutions
05.2021 - 05.2022
Scaffold Builder/Superintendent
Brand Safway
05.2020 - 05.2021
Scaffold Builder/Superintendent
Performance Contracting Inc.
05.2019 - 05.2020
Scaffold Builder/Superintendent
Sunbelt Rentals
05.2018 - 05.2019
91B Wheeled Vehicle Mechanic
US Army
05.2014 - 05.2018
High School Diploma - High School
Woodland High School