JOSEPH BUSH
Brookhaven,PA
Summary
Motivated and results-driven professional seeking a position as a Process Assistant in Amazon Operations with experience at MTN1 Fulfillment Center. Work-related skill set as a Process Guide with commitment to maintaining productivity and operational efficiency in a fast-paced environment. Dedicated team player with a strong analytical background and excellent organizational abilities. Solid work ethic together with an emphasis on goal-achieving and individual improvement, ready to begin my journey as a member of the Amazon leadership team.
Overview
18
18
years of professional experience
Work History
CAD Designer/Draftsman
Marble Crafters
Trainer, PA
01.2007 - 12.2022
- Created highly detailed shop drawings using Auto-CAD to provide design, fabrication and installation packages for high-end residential stonework.
- Collaborated with architects, designers and builders to develop preliminary through final design working drawings to successfully meet key project dates.
- Coordinated between project managers, design team and production shop to facilitate stone fabrication drawings from concept to completion.
Process Guide - MTN1 Fulfillment Center
Amazon Operations
Wilmington, DE
08.2023 - Current
- Assisted the Area Manager (AM) and Process Assistant (PA) in managing Inbound STOW operations within a fast-paced fulfillment center, with focus on increasing efficiency and elevating productivity levels.
- Supervised a team of 36 Associates (AA's) in process path by providing guidance and coaching to achieve performance targeted goals while ensuring processes are followed
- Enhanced safety through daily PPE (Personal Protective Equipment) protocol enforcement, maintaining 100% compliance and safeguarding Associates from workplace accidents.
- Conducted daily audits by observing and engaging Associates in process path, improving individual performance and increasing overall productivity metrics while identifying and controlling barriers that will impact improvement.
- Performed tasks critical to Inbound STOW daily operations including but not limited to: labor tracking indirect/direct roles, labor sharing cross-trained Associates, staffing Associates in process path at work stations to meet daily production demands, assisting ICW team with clearing jams/stalls to maintain a steady workflow throughout shift and assigning duties to water spiders to fulfill work-load demands and optimize floor performance.
Education
Associate Degree - Architectural Technology
Delaware County Community College
Media, PA06.2000
Unfinished Bachelors Degree - Architecture
Drexel University
Philadelphia, PA01.2004
Skills
- Microsoft Word/Excel
- Slack Communication Platform
- Vantage - FC Dashboard
- IB Shrimp (Quality/Productivity Metrics)
- Roboscout/Sortation Dashboard
- FCLM Employee Portal
- Apollo Stow Audit
- GCA - Guided Coaching
- Archer - RME Tickets
- Austin - Readiness Checklist
Amazon Career Path
- Process Path: Inbound STOW
- Direct Role: Process Guide
- Indirect Role: IB Problem Solve/Water Spider/Jam Clearer
- Cross Trained: IB Decant/OB Pick/OB Pack SIngles
References
- Michael Howard, Area Manager (AM), @mchhowa
- Sharon Vega, Area Manager (AM), @vegsharo
- Jason Foraker, Process Assistant (PM), @jasforak
Timeline
Process Guide - MTN1 Fulfillment Center
Amazon Operations
08.2023 - Current
CAD Designer/Draftsman
Marble Crafters
01.2007 - 12.2022
Associate Degree - Architectural Technology
Delaware County Community College
Unfinished Bachelors Degree - Architecture
Drexel University
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