JOSEPH CABRERA
Amazon
New Hyde Park
6
years of professional experience
Diligent and adaptable professional with a proven track record in valet services, bussing, and stock management. Skilled at providing exceptional customer service, ensuring efficient operations, and maintaining organized inventory systems. Possesses a strong work ethic, excellent communication skills, and a keen eye for detail-a proactive problem solver who can thrive in fast-paced environments and collaborate effectively with diverse teams.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Work History
Delivery Driver
1 Year 10 Months- Coordinated timely deliveries to ensure customer satisfaction and maintain service excellence.
- Utilized route optimization tools to enhance delivery efficiency and reduce transit times.
- Conducted vehicle inspections to ensure compliance with safety standards and operational readiness.
- Trained new drivers on delivery protocols, safety procedures, and efficient navigation techniques.
- Managed inventory checks to confirm accurate package counts prior to dispatching deliveries.
- Delivered packages to customer doorsteps and business offices.
- Collaborated with team members to troubleshoot logistical challenges and improve service reliability.
- Resolved customer inquiries regarding delivery status, fostering positive client relationships and trust.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Valet Attendant Supervisor
1 Year- Supervise and direct valet attendants to ensure efficient service delivery and customer satisfaction.
- Ensure that all vehicles are parked in a safe, secure, and organized manner.
- Train new valet attendants on job duties, safety protocols, customer service standard's, assist with scheduling, and evaluation of staff.
- Respond to customer inquiries and complaints and assist with completing accident/incident reports.
- Assist local management with maintaining and/or cataloging all equipment, uniform’s ,and supplies.
- Reconcile daily bank reports and tickets logs and identify discrepancies as applicable.
- Monitor cleanliness and physical condition at the assigned facilities and report any safety or maintenance issues to local management.
- Performed cashiers duties as needed
- Communicate effectively with other departments to coordinate services as needed.
Valet attendant
9 Months- Provided excellent customer service, addressing customers' inquiries and concerns with a positive attitude
- Conducted routine inspections of vehicles for any damage and documented findings
- Managed the flow of vehicles during peak times, optimizing parking space utilization
- Parked and retrieved vehicles in a timely and safe manner
- Communicated effectively with colleagues through radios and handheld devices to coordinate tasks
- Recorded each parked vehicle's make, model, and location for easy retrieval
- Drove varied vehicles, including luxury and sports models, safely and legally
Busser
7 Months- Collaborated with kitchen staff to ensure a smooth flow of dishes from the dining area to the kitchen
- Maintained cleanliness of the dining area, including mopping, sweeping, and disinfection of surfaces
- Responded promptly to guests' requests, maintaining a helpful and positive demeanor
- Worked quickly, communicated with other staff, and always looked for more efficient ways to improve productivity to keep tables ready for incoming guests
- Transported dirty utensils, dishes, and trays to the kitchen to help the team stay on top of cleaning
Childcare Provider
2 Years 4 Months- Planned and executed activities, including arts and crafts, educational games, and outdoor play
- Prepared nutritious meals, considering dietary restrictions and other accommodations
- Established open communication with parents, providing parents with updates regarding their child's activities, progress, and concerns
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs
- Implemented behavior management techniques, fostering a positive and respectful atmosphere among children
Stocker
5 Months- Efficiently restocked and sorted products on the shelves according to store layout
- Conducted regular inventory checks to identify discrepancies and report them to management
- Collaborated with team members to unload and organize incoming shipments
- Cleaned and maintained supplies, tools, and equipment to ensure compliance with safety regulations
- Assisted customers by locating products, answering questions, and providing exceptional customer service
Education
High School
Skills
Bilingual (Spanish and English)
Microsoft Word
Excel
PowerPoint
Community service
Loading and unloading
Driving vehicles
Safe driving practices
Incident Reporting
Employee Scheduling
Timeline
Delivery Driver
Amazon
10.2024 - CurrentRead More
Valet Attendant Supervisor
Propark Mobility
10.2023 - 10.2024Read More
Valet attendant
Bayside Volkswagen
11.2022 - 08.2023Read More
Busser
Umberto's of New Hyde Park
03.2022 - 10.2022Read More
Stocker
Costco Wholesale
09.2021 - 02.2022Read More
Childcare Provider
McDonald Family
06.2020 - 10.2022Read More
Francis Lewis High School
High School
Read More